My recent experience at Honolulu Jewelry Company was absolutely fantastic! From the moment we stepped into the store, we were greeted with warmth and genuine hospitality. What made our visit truly exceptional was the amazing assistance provided by Janelle.
Janelle went above and beyond to make our time in the store unforgettable. She showed remarkable patience and understanding while assisting my mom, sister, and myself. Janelle was more than willing to guide us through the entire process.
Her extensive knowledge about the products and her willingness to answer our numerous questions were truly appreciated. Janelle made us feel comfortable as we tried and retried bracelets, ensuring that we found pieces that not only suited us but also exceeded our expectations. Her recommendations were spot-on, and her guidance helped us make informed decisions.
Initially, we had only planned on purchasing one bracelet, but with Janelle's help, we ended up purchasing three beautiful pieces. The heirloom bracelet we chose is an absolute gem – its beauty and durability are unmatched. We can't help but admire its exquisite craftsmanship and unique design. It's become a cherished accessory for all of us, and we find ourselves wearing it every chance we get.
In a world where exceptional customer service can be hard to find, Janelle and the team at Honolulu Jewelry Company stand out as shining examples. Our shopping experience was not only successful but also enjoyable, thanks to Janelle's dedication and the incredible selection available at the store.
Thank you, Janelle, and thank you, Honolulu Jewelry Company, for making our visit a truly...
Read moreBuyer Beware!! Prices advertised ARE NOT HONORED!! Double and triple check before you purchase! The price listed on the item page will adjust to several hundred dollars more expensive at the checkout page… we had been working with a sales associate for several days and was quoted a specific price for a bracelet. The price online did not change however when we called to order the bracelet through the sales rep, they quoted us a price that was $200 higher than what we were previously quoted from the sales rep and also listed on the item page. When we asked about the discrepancy, we were told that the Price and Gold had gone up since two days ago?? (THE PRICE IN GOLD HAD ACTUALLY GONE DOWN SEVERAL HUNDRED DOLLARS SINCE THE DAY WE ORIGINALLY INQUIRED 4/22 vs 4/24)… there’s something sketchy going on… Not sure if they’re deliberately marking up the price at checkout, hoping customers won’t notice, or price gouging due to Mother’s Day, but something is definitely off… Our sales rep Dana said he would try and have the price adjusted to what is advertised on the website however the owner declined doing so…. Which technically is also illegal…. Advertise one price, but then charge customers another at checkout?? My mother had been waiting several years to get this specific bracelet to match mine, that was gifted to me 35 years ago from my parents. It was going to be a Mother’s Day gift to her, however that gift won’t be happening anymore unfortunately. So sad that she needs to lose out because they do not legally honor on their prices...
Read moreI want to extend a heartfelt mahalo for the exceptional guidance that Daisy provided. Her knowledge, expertise and insights have been invaluable to the purchase of the 4 bangles and pendants for my daughters. Daisy answered all of my questions about why she believes Honolulu Jewelry has unmatched superiority to many other jewelers selling Hawaiian Heirloom jewelry. She highlighted the fact that her company not only employs local artisans that have years of expertise and experience in Hawaiian heirloom jewelry but that they take pride in their craft. I can wholeheartedly confirm that the bangles and pendants were exceptionally and beautifully crafted; these bangles stand out brilliantly and exquisitely next to my own vintage bangle! My daughters sent me recordings of them opening their boxes. Their expressions said it all! We are genuinely grateful for the time and effort that Daisy and the professional jewelers and artisans took in designing and crafting such fine distinction and superior artistry. The Honolulu Jewelry team’s dedication to excellence is truly inspiring and will leave a lasting impact on my experience with Honolulu Jewelry. E kūlia i ka poʻokela. ʻO au iho nō me ka...
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