Best Flooring Honolulu — Local services in Honolulu

Best Flooring Honolulu was, in a word, awesome. From the very first contact, they were incredibly professional. Borys answered my call immediately, and scheduled an appointment with me to assess my project right away. I wanted luxury vinyl flooring throughout my entire condo. He came the next day, and was extremely knowledgeable about floor, in general, and specifics to my apartment. I received a quote from him that same afternoon. I had some questions, and he was able to answer them immediately. The pricing is very competitive, and I loved the options of flooring in the showroom. They had exactly what I was looking for. They submitted the paperwork to my building management right away, and were always very punctual about getting back to me. On my start date, the crew arrived right on time. The entire crew, led by their foreman, Russell, were amazing! Russell sent me updates (with photos or video) throughout the days, explaining what stage they were at, how much leveling they needed to do, if any, and asking questions about my preference for little specifics, where I had an option to do one thing or the other. Communication was excellent! Always extremely professional, polite, and very clear. When it was all finished, they did a wonderful job with installation. I couldn’t be happier. The floors look terrific, and I would highly recommend them to anyone looking for quality flooring options and installation. And when it came time to pay the balance on my bill, I decided I wanted to buy a few extra boxes to have on hand for the future, just in case I ever removed my built-ins and decided I wanted to put the floor under there. Sergiu, in the office, was extremely helpful and very friendly, and helped me right away.

Thanks, guys! - A very...

NO ALOHA! I entered store dressed very casually and asked for quotes/ estimates. There were 2 staff people in store and NONE acknowledged me as I entered the store. They both appeared that they didn't want any business from me as they just looked at me. I had to ASK for help as I was the only one in store. Poor customer service from the start and especially from the "CEO" Bory that wants to do business in Hawaii. Though the current review stars show differently, Bory DID NOT seem very knowledgable about the product not specific installation. I had asked questions on types of material, labor, manufacture, design, and different aspects in flooring.

Instead of a simple phone call I wanted to know what they offer from a face to face stand point despite driving from Central Oahu. Bory and his company FAILED in ALL phases of a business. Bory didn't sound like he was even attempting to close a sale or some interest in my business. I expected more from "The Best Flooring" in Honolulu. Gone to American Flooring and SO glad I made...

Borys and his team of professional floor installers were an absolute pleasure to work! Borys was easy to get in touch with and extremely helpful in helping me choose what type of flooring to install after the many issues I had with my old laminate flooring. When the flooring I picked out came defective from the manufacturer Borys was quick to recommend other options and spent a morning on his weekend conducting a store visit with me completely free of charge. He ended up helping me pick out an even better and more fitting type of flooring than the one I originally wanted, made sure to order all the materials in the appropriate amounts and began installation the next day. Installation only took a couple of days and it may be the most professional, carefully done flooring installation I have ever seen. I highly recommend working with Borys and his team and will definitely be in touch with them...