I live in Louisville, Kentucky. I found the perfect bedroom set looking online, but I liked a different bed that didn't come with that set. I called and talked to the owner and he got the information from me about the set I wanted, looked it up and gave me a price I could not beat anywhere, even with the shipping to Louisville KY. He continued to call me to keep me up to date on the status of my order. They were going to ship to a local facility here in Louisville where I would have to go pick it up, rather than drop ship to my door.... not a problem, easier and cheaper that way. The owner calls me back when closer to my ship date and says something wasn't right with the shipping to the facility, so he was going to change companies and have them bring it to my doorstep! Yay! Furthermore, he said he was going to pay the difference in cost to have it delivered directly to my doorstep! The delivery arrived exactly on time, and they were very professional. I can't say enough how professional and accommodating the owner was. He stayed in direct contact with me and made sure I had no worries and knew exactly what was happening with my beautiful furniture set. I could not be happier! I would give 10...
Read moreI have no idea why there are any bad reviews for this place. I ordered the Lindyn sectional by Ashley Furniture at a huge price cut of what it would have been if I ordered direct from Ashley. He gave me a time frame of when the couch could come in and it came in significantly sooner than I expected. The it day came in, he called and said he could deliver that night. I actually wasn't ready because I was planning to paint the room and thought I had a bit more time until the couch came in. I scheduled with him delivery for the following week. He delivered by himself and put the couch together for me. He was extremely friendly. Great customer service and an honest business man. Have been recommending to all my friends and family, and will...
Read moreI have to admit calling from out of state (Denver, CO), I was reluctant on making a purchase. Contacted owner and negotiated a fair price for item. I was a little uneasy on how transaction was made over the phone so I called owner back with my concerns. He helped me understand this is a family business and has been in business for 15+yrs. He explained how the transaction would be processed and his procedures on the 2-business day delivery. Honestly, I was very surprised when my doorbell rang on the exact day and time I suggested for delivery. I also received a follow-up call to verify if item was received and if I was satisfied. VERY SATISFIED! Again, I was a little leery on how payment was made but the owner followed...
Read more