Beauty Choice Salon — Local services in Houston

I had a Japanese Straightening Perm done here Monday, December 28, 2020. When I arrived, there was one client having the same procedure done. Both Patrick and Joyce worked on my hair; Patrick did the right side, and Joyce the left. It looked great when they were finished. I paid a total of $333.

The next day, I noticed the hair on the right side of my head was slightly different than the previous day: coarseness, stiffness, areas that lost their needle straight appearance, and some bent areas. It is visible starting at the scalp of my hairline (right side). Later that day, I visited the salon and brought these new developments to Joyce's attention. After she acknowledged the difference, she advised me to wait the standard three days to wash my hair, and to use a lot of conditioner. She asked that I come back in a week, assuring me that the procedure was guaranteed and if I was dissatisfied they would fix it.

I did. Monday, January 4, 2020 I went back. The difference between the two sides is now much more noticeable. There is an added development: the hair on the right side of my head is now "poofy" and frizzy. People who have no training and don't really care about hair were able to notice it. Upon my entering the salon, Joyce was attending the one client there. Patrick greeted me and I gave him the update, after which he asked that I sit in a chair so he could take a look at my hair. He proceeded to tell me the following:

1. It looks the same; there is no difference. I pointed out the coarseness and areas where the hair was obviously bent and not straight.

2. He told me it was because the product was placed an inch away from the scalp, and if he placed it any closer, it would burn my scalp. Since it was placed an inch away, the hair appeared "bent." I then pointed out that the bent hair was 3 inches away from my scalp.

3. After acknowledging the difference, he informed me it was because the hair on each side grows in different directions.

I informed him I had the procedure done before. He asked when, and I said 10 years ago. He began to laugh and said my hair has since changed and that I shouldn't expect the same results. I informed him that the left side looks the same as it did 10 years ago when I had the procedure done.

4. He then went on to say that it is because the hair on my left side is different from the one on my right. Yes, he really did say that. And he offered to sell me a conditioner that would help with the problem. Yes, he really did do that.

I finally asked if he was going to fix it. He said he couldn't because my hair is already straight. At this point I informed him I was very dissatisfied, after which he replied he was sorry I was dissatisfied. Joyce also said she was sorry I was dissatisfied (she was present the whole time, and we had made eye contact several times via the mirror during the conversation).

Too bad. Many of my coworkers loved my hair when I first had it done and wanted to know who did it. I told them it was a salon in the Sharpstown area, but would hold off on recommending the place until after I'd washed it. I'll tell them, if they still want to know. Needless to say, I cannot recommend Beauty Choice Salon.

The reason I chose this salon was because of the claim that they specialize in Japanese Straightening Perms and have done so for more than a decade (16 years). Judging by the results, I would say they have maybe a year's experience repeated 16 times.

Please pay attention to the reviews for this establishment. If you still want to roll the dice, that is...

I cried after I got my hair straightened by these people. Let me just start out with the condition and texture of my hair prior to getting the Japanese straightening treatment at this place. My hair was long, thick, and curly/wavy. My hair was color processed. I always got blonde foils done by my regular hair dresser. I did my research on this particular straightening treatment before I got it, and it warned not to get this straightening treatment if your hair was over 50% bleached/color processed, that a GOOD hair dresser will refuse to do the treatment if they think your hair is too color processed or not in good enough condition. I spent years taking care of my hair and trying to grow it long. My hair dresser even told me it was healthy. I knew my hair was in good enough condition, I just wasn't entirely sure if I had had to many foils done. I saw the good reviews about this place and decided to make an appointment so I could show them my hair and ask them if it was okay for the treatment. They said it was fine, however it was far from that, and my hairdresser even told me they should have known it was over 50%. I had to cut several inches of damaged melted ends off of my hair that I had spent years trying to grow out healthy. The parts of my side burns and baby hairs that had been bleached literally melted off. The length wasn't the only thing effected either. My Hair is so thin and I feel like it breaks so easily now. It use to be so thick and long that hair dressers would often comment on it. It's been several months since I got this treatment. It's slowly but surely growing out and getting healthier. I went to my regular to get it trimmed a couple days ago, and she said it looked and felt a lot better. I should also point out I found out I was pregnant a few months after the treatment, so I've been taking prenatal vitamins, which I think are helping. I just really hope I don't have any permanent hair loss as a result of this! Do not go here if you have color processed hair and you aren't sure if it's over 50%. They will do it regardless of your condition and take your money. I literally feel like I spent $300++ to get my hair destroyed. I would not wish this kind of evil upon anyone. This...

DO NOT GO HERE! Unless you want to get your hair EXTRA damage and In top of that you want to spend a lot of money for it. Ok, so somebody I know got her hair straightened here and yes It looked okey unless she still had a little curve, (they told her she can go as much as she need to get the results she wants) so I thought okey but her hair is really curly so Mine is going to be EXTRA straight since my hair is not that curly so I decided to make an appointment with them. I arrived and they took a look of my hair and told me my hair wasn’t in a really good condition but they said “we can still do it straight for you, We just need to trim it at the end” so they straightened which to be honest I didn’t even liked it since the beginning IT look frizz even tho it was “straight” so I told them and they said “well not all the hairs are the same, well after waiting for 3 days to wash my hair, it became really frizz and not straight at all I came back and she redo it for me and still charged me $40 more for a protector because she told me I never told her my hair was bleached And told she can’t do nothing else after it because my hair is not healthy! WELL DONT TAKE PEOPLES MONEY i rather have Somebody telling me the truth in the face than somebody telling me they can do it and damaging my hair!!!! now I have the worse hair ever and spend about $400 dollars to get my hair extra DAMAGE! WORSE MISTAKE...