Falls of Chelsea Lane Apartments — Local services in Houston

Horrible, HORRIBLE!!.. STOP RENTING THIS PLACE OF EVIL !!!!!! So awful maintenance service and harassment directed by Joana. Even when she’s not there anymore, these people still locking out the doors for tenants right before court.. I can’t believe the “supposed to be Managers are acting like enemies showing they just want to still the tenants belongings for their good when they’re not able to pay rent since the first month…🤮🤑 They keep locking out the doors for tenants from day one for not paying the rent on time.. Guys, this needs to be stopped and tell people to think it more than twice to lease with them.

I have a friend of mind who lives in this apartment complex, the other day Joana ordered to suspend the electric service since 4:45pm and my friend had to call the 24/7 line three times in order to get the electric service back after 7pm just because of my friend not being able to pay rent on the 11th day of this month even when my friend pays for her own electric bill…besides that, Joana ordered the maintenance guy to disrupt the AC generator so the heat went all over the place so she could not stay there the way that Joana kept trying to get her out to lock out the doors on my friend’s apartment.. Yesterday, These HORRIBLE PEOPLE from the office went to lock out the door right before the court day!!!!!

That’s unlawful!

I’ve never seen this type of unprofessional and inhumane horrible and detestable persons..

Even when the administration has been changed.. they continue to do all these harassment and stupid actions illegally and have nothing of performance and none professional ethics to do their job..

This needs to be sued just by listening its not the first time doing this harassment and intimidation including verbally and psychologically abuse to...

To whom it may concern may case involves maintenance and repairs as well as religious discrimination. since I've moved to Chelsea lane apartment May I've reported various issue to date some of these problems have still not been fixed such as flooring which has nails sticking up which we've stepped on various time with or with out shoes on other tenant issues have been fixed with minimal time In addition on 11/07/14 i went out of town and left a family friend watching are apartment when i returned on 11/10/14 by 1 pm I was informed that the maintenance came to clean the patios and through away my lawn chairs inside of the come holder of said chair there was an irreplaceable religious artifact in there when i addressed it to the manger at Chelsea Lane she stated "oh well there is nothing I can do because it 's in the dumpster she later stated i better not be have religious parties at my house then warned my about using candles which was never addressed til this accident she said don't be like them referring to black Americans since i am i black Hispanic and she along with all employees's at Chelsea lane are white Hispanics i felt so offended and hurt by the management I felt truly uncomfortable the management is horrible please be aware if...

I've been very hesitant on writing a review to see if they would address the issue but seeing as though the problems have only gotten worse I do NOT RECOMMEND MOVING HERE ! The parking is horrible our car has gotten towed three times for very dumb reasons like parking in reverse a problem that was never an issue until recently as they are now trying to make "rules" for parking and not tell anybody about this change in parking rules so beware of towing! The managers in the office are a joke and will not help at all I call and they will hang up before I even finish talking, the young man in the office is the only reasonable person working there but theirs not much he can do as he is not a manager. Our a/c has been broken for two months now and we've been able to suffice thanks to the cold weather that was outside keeping the apartment cool but when the weather is hot we have unbearable heat to the point we don't even want to be in the apartment anymore. I've called and asked them to fix on multiple occasions and they just tell me they will send someone but never do. The hot water is always being turned off at least once a month never fails , I suggest do your research before...