HYATT CARS OF HOUSTON — Local services in Houston

The biggest mistake I ever made was buying a car from here. They listed a Kia Forte 2019 at 14k and said it was a “clean title” which it was not. I begged my parents to buy me the car even though it was over my budget.. finally they agreed to because they wanted me to have a safe/reliable car since I was moving 3 hours away from home to college (which the dealer knew). He knew how much my parents were going out of there way to get me something that was reliable, when he knew it was not. It had been hit on the passenger side and a rebuilt title. I have had never ending issues with the headlights and fog lights since the first day I bought it. I realized the headlights were not aligned the 1st NIGHT I drove it. Few months later my headlight, fog light, and day light all went out. I took it to a shop to get new bulbs and they told me this was a spark and asked me if “anyone had been messing with my headlights.” He told me this would be a $1.4k fix. i immediately knew this has to do with the accident so my dad called and the same guy who sold us the car said “bring it in! we have the part to fix it!” so we did, 2 months later, same thing happens again, my dad spent 400 dollars to get it RIGGED just to work (which is what the dealer did) . I started hearing a weird noise about a month ago when I turned, I took it in and the mechanic told me the transmission fluid was leaking on to the axel. He said that the transmission has been slowly leaking for at least over a year and that whoever sold me this car turned the engine light off on the screen. They sold me a car with a leaking transmission!! The 14k car will soon be complete trash. Ps. The lights on passenger side are out again and the dealer will...

I recently had the pleasure of purchasing a 2021 Jeep Renegade Latitude from Hyatt Cars of Houston, and I can confidently say it was one of the best car-buying experiences I’ve ever had. The Jeep had just over 30,000 miles on it, and everything about the vehicle was disclosed upfront, which I really appreciated.

When I arrived to see the car in person, I noticed some hail damage that wasn’t visible in the online photos. Rather than brushing it off or trying to work out a deal to lower the price, the team at Hyatt Cars went above and beyond to ensure I was happy with my purchase. They took the vehicle to a body shop and repaired every single ding from the hail damage.

What impressed me even more was the extra effort they made to get the vehicle to me. After completing the repairs, they arranged for the Jeep to be transported hundreds of miles to my home. Not only did they cover the cost of transportation, but they also made sure the car had a full tank of gas when it arrived.

The entire process was smooth, transparent, and incredibly customer-focused. I felt like they genuinely cared about my satisfaction, and they made buying a car from them easy and stress-free. If you’re looking for a dealership that goes the extra mile (literally!) for its customers, I highly recommend Hyatt Cars of Houston.

Thanks to their professionalism and dedication, I now have a great car that I’m thrilled with, and I’ll definitely consider doing business with them again...

I recently had the pleasure of purchasing my new vehicle at Hyatt Cars of Houston and I can confidently say that my experience exceeded all expectations. From the moment I walked through the doors, I was greeted warmly by the staff, who made me feel welcomed and valued as a customer.

The selection of vehicles was impressive! I was especially impressed by how well-organized the showroom was, which made browsing much more enjoyable. The cars were clean and well-maintained, showcasing the dealership's commitment to quality.

What really stood out during my visit was the exceptional customer service. My sales representative, Jeamie, was knowledgeable and incredibly patient. She took the time to understand my requirements and preferences, guiding me through the various options without any pressure to purchase. Jeamie’s thorough explanations of the vehicle features helped me make an informed decision, and her friendly demeanor made the process enjoyable.

Lastly, the follow-up after the sale was exceptional. Diyark personally reached out to ensure that I was satisfied with my purchase and to answer any lingering questions. This level of care extended beyond the initial transaction exemplifies what excellent customer service is all about and shows how much Diyark values...