Grifols Freedom Plasma Donation Center - Hueytown — Local services in Hueytown

Continued from Amayzinstillhumble (pt.2) Pt.1 When I initially came to freedom plasma Mesha would stick me. She was so kind, caring, and attenive. Ive encountered a couple of employees who have been great w/ sticking me (it took me some time to get used to them initially. Experienced bad sticks before.) w/ great attitudes such as Matthew, Makayla, Christie, Olivia, Janesha, AJ, Kameron, J, Trina, Scorpio (slim lady who is very personable, cant remember her name), and Shun deserve credit as well. I wont forget about the screeners. They're also kind and pleasant. It makes a difference bc they're 1 of the first points of contact that help set the tone for the rest of the process. So far, my experience with freedom has been good except for one employee. Her name is TANICA. Her energy and personality is VERY NASTY. I've had a couple of donors, including my niece & sister talk about her to me and their negative experiences. August 26th was my 3rd incident concerning her being "unprofessional". Granted, i dont know her at all for her to even feel a way about me, which is immature on her part. Never really paid her much attention until she stuck me. The first incident, was when she stuck me and the cuff was so tight that I felt my arm/fingers getting numb. I asked her if she could loosen the cuff & she said it will loosen by itself in a nasty manner. I waited a while, and asked her again bc it never did. She comes over as if she was annoyed & ripped the cuff open in a nasty way & closed it back and went back to the donor beside me and pushed his bed over with an energy of annoyance. He even noticed it and asked her if she was ok. Instantly, I viewed her as being someone with a chip on her shoulder whose perhaps unhappy with her own life. Some people like to project. I stated to her, "did I upset you by asking you that"? She responded, I did what you wanted me to do didn't I? I laughed (thinking this is the type of person they have working with customers?? Sad.) & went back to engaging w/my phone. Also thinking to myself that this is just a fraction (glimpse) of how she shows up in every other area of her life. I asked the guy who she stuck next to me what he thought about her ( i saw him getting in his car bc we left around the same time.) and he said she seemed as if she had an attitude. I agreed. I informed a Manger of her behavior and told him I never want her sticking me again. Seems as if she feels i dont like her (not remotely even seeing her when im there unless she go out the way to make herself seen& heard near me lol smh) bc of what she did and its subconciously eating at her. Maybe thats why shes the only person in the center who has to consistently verbalize not being...

Pt.2

Next incident, she was sticking someone next to me and started saying out of nowhere how she is "not friendly" to people, and she don't have to be. She also said, "I might be cordial, but I ain't friendly", and how a person don't have to like her bc she don't care. Immature. I reported it to the manager. Seemed as if she was feeling upset with me perhaps, or trying to convey an indirect message. I feel that's what she was "trying" to do. The passive aggressive thing, bc she was feeling a way about me complaining about her unprofessionalism. Ridiculous... Smh. I suppose to report her (and contact headquarters if need be) Saturday Aug 26, 2023, she sticks a guy beside me while laughing and talking, then out of "nowhere", she turns the convo into how the co-work must not like her & don't have to like her (jokingly to her). She goes on to mention alot of people don't like her and she don't care if they do. Going on NONSENSE. Talking about how she don't want to be over here (in the bay I was in) and the co-worker calls her petty & laughs and tell her to move. Makes me feel as if shes really bothered about not being liked, which in my opinion, she should see a Therapist because obviously she's bothered & need to talk about it. Maybe, its the classic case of misery. Who wants to hear or overhear such negative talk around them when donating? That would keep people from retaining donors. Ive definitely left places for bad services and never returned. She is also moving around and puts her elbow in my face while she is moving around at the bed on the side of me while playing R&B music on speaker phone. I feel as if she wanted to provoke me to engage with her negatively. I refuse to engage with someone "mentally immature" and "low vibrational". Definitely not worthy of my time. I did feel compelled to bring it to the attention of her superiors so they can know, and need to know, what kind of individual is working at their facility. Just in case others have problems. People like her "need" to be made aware of by the company. Everywhere in the world people are held accountable at their job. If we mess up its simple to own our mistakes, learn from them, make adjustments and do better. If not, any company will see their business affected...

Jaye has such a great personality and she’s so sweet! You’re sure to have a great experience if you’re her donor!

Chloe is absolutely lovely and a joy to be around! She’s amazing at sticking and she’s so gentle and caring!

Mrs. Dede is absolutely fabulous! She’s so welcoming and always makes it her duty to check on everyone even if you’re not assigned to her!

Jenesha is so gentle, caring, and kind with her donors! Shes always willing to answer any questions you may have and she does it with pleasure!

Mrs. Latarye is one of the most genuinely kind nurses ever!! She’s so optimistic and her kind voice just brightens my day!

Mr. Matthew is such a great leader and manager! He’s so kind and thorough and is always willing to handle any situations that donors may encounter with a smile on his face. I’ve also noticed that he’s ALWAYS willing to get out on the floor and help his team when the center is busy which I love!

Mrs. Yolanda was the sweetest to me! She told me that she’s originally from the Anniston location but she came all this way to help out! She’s so genuine and kind and she even taught me a thing or...