Well I went to them to have my brakes fixed, and had to make 2 trips back to get them to finally fix the breaks properly, now I’m experiencing some sort of transmission issue in the same week I just got my vehicle back from them, at the moment I’m still unsure of what the issue is now but I have a feeling it has to do with bad mechanic work, which is why I had to take it back as many times as i did already. They left the clasps on my air filter off and so it was just moving/bouncing around while I was driving not even properly attached. They left plenty of black grease stains in my vehicle as well. I am now taking my vehicle to another mechanic to fix whatever is broke now, but considering the bad service that was done before and that my vehicle hasn’t been the same since i brought it to praters i would assume this is the work of a bad or careless mechanic. The new mechanic im bringing mine to now is also working on fixing 3 other peoples vehicles who just got out of praters shop, whatever the situation is with them it doesn’t seem like they are fixing much. Never taking my vehicle...
Read moreI planned a long car trip. The temperature gauge started behaving oddly and the check engine light came on once. I checked the code. The code was for the thermostat. I brought the car in and requested a replacement thermostat and seal to hopefully avoid problems while driving 450mi. to another state. Everything seemed fine, until I got back. I saw "steam" rising from the hood and smelled coolant. It was dripping coolant from the thermostat housing, along the valve cover, and on to the exhaust manifold. Not trusting Prater's, I took it to another shop in Medina and was quoted abt. $1100 to repair the "broken" intake manifold. As I was now angry, I took the time to look at it myself. I tightened the two water outlet bolts and the leak stopped. It's been almost 8 months...
Read moreI have trusted the guys at Praters automotive with all my vehicles coming from a father with a background in restoring old cars he met Bart Prater and told me he knew what he was doing and was honest and I could trust him with my cars. We have had a lot of work done because we don’t like to buy a new car every time we have a problem. Yesterday I had to have have some tires put on I was fully prepared to pay for an alignment as my car was pulling to the right and had a great deal of vibration in the steering. They told me after putting it on the machine it didn’t need an alignment the problem was just the tires. Drives like a brand new one again! Point being I could have been charged for an alignment and never have know because the problem was fixed! Honest...
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