Family Jewelry & Loan — Local services in Huntsville

I recently had the pleasure of dealing with Darius at Family Jewelry and Loan, and I can’t recommend him highly enough! From the moment I walked in, Darius made me feel welcomed and valued. His extensive knowledge about the items in the store was impressive, and he took the time to explain everything in detail, ensuring I understood my options.

Darius was not only professional but also incredibly personable. He listened to my needs and provided tailored solutions that perfectly matched what I was looking for. His honesty and transparency throughout the transaction gave me confidence in my purchase, and I truly appreciated the fair pricing.

The atmosphere at Family Jewelry and Loan is friendly and inviting, largely thanks to Darius’s warm demeanor. It’s clear he cares about his customers and is passionate about helping them find exactly what they need. If you're in the market for quality items or need assistance with pawning, I highly recommend stopping by and asking for Darius. You won’t be...

Updated review: hese people are thieves we had a ring on pawn and was told that we could pay it off anytime after going and putting it on layaway they did not tell us we had a definitive date to pay off the product but after going to finally pay it off I was told the item was defaulted and put back on sale that they changed the policy during the duration of our contract and did not call to inform me or anything about a 30 day pay off policy being Implemented we paid over $300 on the item and are being told we cannot get our money back basically being robbed because we don’t have the item and the item was put back on display we even offered to take the item back off the display and pay it off right on the spot but was denied and told we were “out of $300 because they defaulted the item” I will be reporting them to the BBB DO NOT DO LAYAWAY AT THIS ESTABLISHMENT THEY WILL COME UP WITH LIES AND...

Family has a great selection on guns, tools, electronics, and of course, jewelry. I've bought things there before and recently I pawned my .357 Smith and Wesson because of some unforseen expenses that popped up and was given a fair price on it. The main thing though that sets this place apart from other pawn shops is the service and the staff. I dealt with Matt throughout the process and he's top notch. Other employees are fantastic also, but Matt was always friendly, communicated very well, and, after I lost my ticket during a move and discovered my payment was due one afternoon while I was too far away to come in by closing time to make a payment, he reassured me that it was ok and allowed me to come in the next morning to pay and retain ownership of a family heirloom. It's service like that which really distinguishes Family Jewelry & Loan from its...