Nail Lounge & Spa- The Best Nail Salon (We offer Gel-X, Builder Gel, Tab gel, Custom Nail Designs) — Local services in Hurst

Unresolved Payment Issue and Communication Difficulties

Dear Business Owner's,

I hope this message finds you well. I am writing to address a concerning matter that has been weighing on my mind for some time now. As a former virtual assistant for your business for nearly six years, I dedicated a significant amount of effort and time to understanding the flow of my tasks and fulfilling my responsibilities to the best of my abilities.

However, despite my commitment and hard work, I regret to inform you that there has been an issue regarding my payment. After putting in considerable effort and completing my tasks diligently, I have not received the compensation I am owed. This situation has been deeply distressing for me, as it not only affects my financial well-being but also undermines the trust and mutual respect that should exist between an employer and an employee.

In addition to the unresolved payment, I have encountered significant challenges in trying to communicate with your business. Unfortunately, I have been blocked, which has made it exceedingly difficult for me to address this matter directly. It is disheartening to experience such obstacles, especially after dedicating a significant portion of my professional life to supporting the growth of your business.

I kindly request that you take a moment to consider the impact this situation has had on my life and livelihood. I would greatly appreciate it if you could promptly connect with me to resolve this matter and ensure that I receive the payment that is rightfully mine.

I genuinely believe in open communication and the importance of resolving issues amicably. Given our history of working together, I hope we can find a mutually beneficial resolution to this matter, one that restores our professional relationship and allows me to move forward with a sense of closure.

Thank you for your attention to this matter, and I look forward to hearing from you...

I liked this place at first and would only recommend Tris (tree). The manager, (or who I perceived as the manager, with a thin face and spiked hair) was rude, goes out to smoke every five minutes and treats the employees poorly. Along with his attitude, some employees bring their screaming kids on Saturdays and Sundays. I, like many people go to get a manicure to relax, so I feel it is inappropriate for any employees to bring their, again, screaming kids to work. I once asked why it was a little more expensive than other dip manicures and he said that if I broke a nail they would fix it for free but that was a different story when I came for a broken nail. After two weeks one nail cracked. The manager was upset but ushered me in to get it fixed.The manager almost insisted i get a new set the second time I came to get a nail fixed, again, after I'd only had them two weeks and two days. The third time I came in he was blatantly rude and insisted that I get a new set of nails. I knew that I would be coming back Saturday for a fresh set for Christmas, but in his mind I was taking advantage of their business when he had told me it was free to get a nail fixed. But after his rudeness and plain disregard for pleasing the customer, I will never be back and have urged that my other friends do not give them their business. If they hadn't told me that fixing a nail was free, I would have gladly paid the fee and thanked them for the service. Other than my complaint with the inappropriate manager I noticed that they reuse dirty towels with me and every other customer, they reuse files, and dont sanitize cuticle cutters or their nail machines that often cut cuticles and make them bleed, between clients as well as don't autoclave their instruments. I would not recommend this salon and urge the salon to fire the manager who obviously doesn't care about clients or...

Not really a fan of this place as a first time customer. I was really confused and there was very little effort to explain anything to me. I understood they had plenty of people getting pedicures, manicures and massages, but I would've liked at least a little context behind how things worked. Because suddenly being asked a bunch of questions about the options I didn't know they had after getting told they'd had someone to do a pedicure wasn't kind of jarring. I was given the "menu" to look at the options though I was kind of confused what was a part of a basic pedicure. It was good though. And then the pedicure got a little messed up during the manicure. The guy doing it checked it and just sent me to the dryer without saying anything else. And I was left there without any idea of how long I needed to be there or anything. I was already running late to another appointment so as soon as my nails were dry enough I got up to pay. I didn't want to give a tip because I didn't really enjoy my experience, but the host was standing over my shoulder so I gave one. He asked if everything was okay and I told him my complaints and he told me they could fix it, but I told him I seriously didn't have time while he was nice enough to get the guy who did mine to fix it. He said that I can come back to get it fixed. I don't get my nails done often (I don't think I look like I do either), and I hadn't been to that place before today. I never want to go back even to get my nails fixed. The shoes I'm wearing to prom tonight won't show it so I probably won't as I have other things I need to get done. Next time I'll stick to going to a smaller place I already...