FM Appliance — Local services in Hyattsville

Will not be back. They say they fix the appliances before they sell them but it's not true. They also tell you that you have 30 days to return their appliances but it's really hard. I'd be really cautious of this place. I got an LG washer from them that didn't work, it wouldn't drain water. At first they told me it's my fault, finally, after a long conversation, they sent someone to "fix" it. When the guy arrived, he didn't do anything I hadn't tried. Unplugged it, plugged in, turned it on and off. Then he told me he's not a mechanic and he'll have to talk to his boss since he couldn't get it to work. After another 3 days, they told me they would deliver a different washer in a day I would be at work. When I told him I wasn't free he told me either I do it on the day he's free or it could take another week or 2. The whole process took a week and a half. Had I known, I would have gone to a real...

I bought a refrigerator used. Nice looking GE profile. Never worked right. I spent $250 more trying to fix it. Lost $400 worth of food. Finally I bought a new fridge because it was only a matter of time until someone in my family would end up in the emergency room. Buy a used fridge and you'll be smelling your milk and wondering. Sorry, I like the man but he has no re-spect for...

I agree with the other person who said, "you don't come to this place looking for stellar customer service" because it's not there! However, if you're looking for used/refurbished appliances that will last for more than 10 years, THIS IS THE PLACE!! I'v bought two houses in the past 11 years, and the appliances (2 fridges, 2 stoves, deep freezer), I bought ten years ago still...