ALDI — Local services in Hyde Park Township

My mom and I stopped by the Aldi store number #66 and the cashier Kearra refused to honor your “Twice As Nice” policy because I did not have my receipt for four items that had not been used but they spoiled. The items were a cantaloupe, spinach, mini avocados and cauliflower.

Kearra initially she told me to put my credit card in but then she said never mind and she told me to remove it. After the transaction was complete I noticed that she didn’t apply the credit to the other items that I purchased which came out to be $52.45.

I asked her why and she stated that because I didn’t have my receipt so she just did an even exchange. Then she proceeded to point to a sign that allegedly stated the policy and she asked her co worker Ms. Love to show me the sign however, the sign did not state that a receipt was needed for them to honor your “Twice As Nice” policy. She proceeded to get loud in front of other customers and she had a line at her register so all of the customers heard her. I told her that she should’ve applied the store credit to my current purchase or, she should’ve given me a gift card. Her coworker co-signed with her stating because I didn’t have my receipt they could only give me an even exchange. I immediately called customer service when I got in my car but she kept placing me on hold for 15 minutes so I hung up and I called back when I got back home and I filed a formal complaint. According to ALDIs customer service department, she was supposed to give me an ALDIs gift card but she didn’t. I’m looking forward to the regional manager calling me because I should not have to be subjected to this type of behavior in the black neighborhood ALDIs. I never have a problem when I return produce in the white communities but it’s always at this 6621 location and at the location on 83rd Street where they have black cashiers and managers. The Twice As Nice Policy should be the same policy across the board at all of the store and not when they pick and chose for it to be in effect. For all that I know, the cashiers could be keeping the ALDIs give cards or cash for themselves if customers aren’t aware of the Twice As...

I've been going here weekly for 3 years. They have loads of new organic options for insanely good prices. Most things are much cheaper than regular grocery stores, with the exception of some fruits and veggies. They keep their prices down by selling their own brand. There's usually only one brand option for everything (ex. If you want ketchup, the Aldi brand is your only option). Personally, I love this - it makes shopping much less stressful. I buy most of my groceries here, plus miscellaneous household items from their rotating seasonal selections.

Bring a quarter with you - they also save money by charging a quarter for a grocery cart, which you get back when you return your cart. Some entrepreneurial middle school boys might offer to return your cart for you so that they can earn a quarter.

Be ready to bag your own groceries. The cashier will put your purchases in a cart, then you wheel the cart over to a long counter and bag everything yourself. You can either bring your own bags or buy some there. (No free bags.)

Last but not least, the cashiers are AWESOME. They're simultaneously insanely efficient and personable if you treat them like the wonderful humans that they are. I've been to other Aldis, and the cashiers are usually pretty good, but the employees at this location are simply the best.

While this isn't the biggest or most stylish grocery store, what it lacks in curb appeal, it more than makes up for with its low prices and wonderful workers. I'll continue to shop here for as long as I live...

I visited this store on 12/3/2023. Around 7:30pm. It was 2 women cashiers and a women security guard. All three women were very rude to customers. The security guard was walking around on her phone and telling people they had to return whatever they don’t want to wherever they got it from. The cashiers were literally yelling (no exaggeration) at customers. I was in line and it was 2 African boys were at the register. It was obvious that they were new to the country and did not speak very good english. The cashier was so nasty to them because they didn’t have enough money for the groceries that she rang up, they were going through their cart to decide what to put back and she was yelling and rolling her eyes the whole time causing attention to the situation. When they get done they gave her all the money they had and ask for bags and she said no they are 20 cents. They did not understand her and she stop talking to them and started ringing other people up. They went and got bags and she stopped ringing the people up and asked them where they got the bags from, they pointed to where she asked did they pay for them and they are looking confused. She started yelling and calling them thieves. I offered to pay for their bags and she told me no cause they should not be stealing. I gave them the money to pay her but the whole situation so was disgusting to watch her degrade them the way she did. I will not be visiting this store and hope that Aldi gives their employees...