Aaron's Rent To Own — Local services in Indianapolis

This store and company are fantastic. Yes they give you a call the day after you're due but that's only a reminder call and if you just call them back and have an open line of communication then they will work with you. But if you just ignore their calls....then yeah its harder for them to work with you. This company offers affordable monthly payments on items you could just go buy out at hhgregg or Walmart but most people don't have the money like that. Also they don't do credit checks....so you're able to get financing if your credit is so great that you normally couldn't at any big box retail store. Plus they report to your credit so you can build or rebuild your credit. It's like buying a car from buy here pay here....yeah you're going to pay more then a place you can buy out right but you can build your credit, make affordable monthly payments and have a warranty on the item while you're leasing it. The only reason anyone would put a bad review on here is because they didn't pay their bill or didn't communicate with the store. So if you're looking to get name brand merchandise, affordable monthly or semi-monthly payments, and wanting to build your credit. Then go to Aarons....go to this store. They have a...

Very unprofessional I paid for a washer and dryer that never showed up to my house I called and they told me they knocked which they didn’t and said that I would have to come into their store so I drove 30 mins to the place on Pendleton Pike and the manager was very rude and disrespectful and when I gave her all the information that she needed she assured me it would still be delivered yesterday and so I called into work to wait outside for 5 hours for them to never show up and I called and she told me they was just “running behind” and they would get to me I waited til 9pm outside and they never came then I called today and the woman was rude and disrespectful again and said I wasn’t getting the washer and dryer and that ain’t her issue and hung up on me while still actively trying to charge me for a washer and dryer that I don’t have. I want her fired and this issue resolved they shouldn’t allow people to lie to their customers and...

if your customer pays every thing in full including late fees. it should be dropped. If items haven been giving back you should not charged them for those items regardless. because all their are going to do is clean it and put it on the resale from for maybe $200 cheaper. If you have the nerve to tell your clients your manager don't want to talk to you. that saying they don't have time. If your client is known to pay for their items regardless of the situation stop hsrrssing them. Thats harrassment and disrespect it is not in that contract. If you client tells you i want to talk to the manager. You are never suppose to argue with them. The character answer is yes sir or yes ma'am I understand and that it. You don't know what the discussion maybe. Disrespectful. I never left a bad review but this accounting deserve...