Walgreens — Local services in Indianola

Attention Walgreens customers, if your expecting to get your 1% for prescription purchased added to your rewards account automatically, guess again, it won't happen. Three weeks ago while picking up a prescription I asked if my wife's rewards account was credited, the assistant said yes. It wasn't, I went into the store spoke with manager on duty, they apologized and credited my account $1. Two weeks ago while picking up my wife's prescription I again asked the standard question, which account was credited, the "new assistant" indicated my wife's number and after paying had to back into the store. This time the manager on duty determined it was a training issue and credited my account $5. Just picked up a prescription tonight, the assistant which was the same person as last week, asked me if she should credit my wife's account, I said yes thinking she went through the training program, this was great. After looking at the package, even though she asked, my wife's account wasn't credited her 1%. Again, going back into the store, and not receiving a satisfactory answer from the assistant manager, she credited my account $1. Until Walgreens start hiring and training employees that care about their job and stop hiring and trying to train employees from colleges with a gender studies degree, I guess I'll continue to go into the store and get either a $1 or $5 added to my rewards account. My only suggestion to Walgreens, remember Pizza Hut of years ago used to market a $5 personnel pan pizza, guaranteed delivered within 5 minutes of ordering or your next pizza was free. I used to get every other pizza free and they eventually saw the error of there ways and stopped that promotion. How about if you screw up crediting the rewards account, you credit that account $5 just like pizza hut of years ago. I'll be your customer forever, after 3 visits the fourth...

It isn't often I interact with the pharmacists here. I am out of 2 of my medications. I called to see if I had any prescriptions filled and awaiting pick-up. I was asked if anyone else picks up my prescriptions. "Yes, my sweetheart does". " We show she picked up this on on August 16th. Ask her where she put them and look around the house to see if you can find it". A most brusque young person. She tell me this happens with lots of other patients. Perhaps the problem is NOT the patients!

Walgreens was supposed to be some kind of computerized system to insure all my refills could be picked up at one time. That never has seen the light of day.

I AM NOT a dementia patient. I know where my medicine is. I know everyone has a bad day, but I'm damned if I'll be spoken too with such disrespect by the people I hire to provide the medicines my doctor prescribes.

I have a different resolution to this particular problem. Walgreens Indianola Pharmacy, ...

Rude pharmacy manager likes to argue. Had a prescription that was valid for 2 yrs, after 10 months I went to refill my medication and she said she no longer felt comfortable filling my medicine even though the script was still 100% valid and i had even called it in the day before and the automated system said it would be ready by 11am, only reason it wasnt is because she took it amongst herself to override my doctors orders and put it on hold. I hope she gets fired. Ive been on this medication almost a yr now and she decided to cut me off...