Ten stars: great technical expertise and client service
Thank goodness for Steven and his crew, who helped us with streaming, among other things, after Comcast repeatedly provided us with bad advice. A while back, Comcast strung ugly wires on the exterior of our house so HD TV signals wouldn’t degrade, blaming the internal wiring installed when the house was built. It turns out that the internal wiring is excellent. Comcast had also told us that the Internet signal into the house was weak and proposed an inane solution that involved abandoning our ethernet wiring for wireless communication directly from the Comcast cable modem. Goode was able to boost the incoming signal by tightening some connections and also removed the superfluous outside wires that Comcast had jerry rigged for the TVs. However, due to the size of the house, wireless streaming would stutter, even though we had installed a new highly rated wireless router. Goode personnel revamped the system by installing multiple wireless access points, along with Apple TV devices, so we have been able to stream to our heart’s content. This has been a huge boon during the pandemic.
AV equipment has gotten very complicated over the years, and the technology is changing very fast. We never could have figured out on our own how to make streaming work. Steven and his crew have helped us with many other technology upgrades over the years, including universal remote controls that allow us to control our AV system with one device, better TVs, etc. Thank goodness for Goode (no pun intended). We wouldn’t think of using anyone else for our AV...
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So now its 20 years, and the Goode guys just left after a smooth installation of ring products. They made it look easy, running cat6 and doing a tight integration. Kudos!
Steven Goode has been helping us with AV and technology solutions for over 15 years, and has extensive knowledge of AV and home automation products. When it came to setting up our new home with an OLED TV mounted on the wall, adding intelligent lighting, a video doorbell, and cleaning up our home's network, Steven and Charles knocked it out of the park. Not only were the prices competitive (equipment and labor) but the install and attention to detail was excellent. They made sure every app was properly installed, connected, and working for us. Highest recommendations - Goode AVA is a pocket of excellence in a sea...
Read moreWe recently built a house in Atlantic Beach and used Goode Audio for all of our AV, low voltage wiring, and Ring cameras. We installed a lot of equipment with full surround sound utilizing components in two locations, TV's in multiple rooms, bedrooms, and on the exterior. Steven and his team were excellent from the very beginning until the very end. They were always very responsive, very helpful, and always willing to do what was needed to ensure that we had a great experience.
As a great example, we had one of our Parasound amps go bad about year after the install. Steven and his team jumped on it by installing a temporary amp and sourced a brand new replacement within two weeks. I can't say enough about Goode Audio, I highly...
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