I took my Pioneer SA 9800 to Audio 3000 in Sept 2020. After a month I called to see how what the diagnosis was. It hadn't been put on the bench. A week or so later I got a call saying he started to work on it. Around 6 to 7 weeks to get it back and around 550 to 600 dollars. Two months later the right channel was dropping again. It's vintage. I understand that this stuff happens. Fix what's wrong and that just allows another underlying problem to rear it's head. However, I had such a bad experience, coupled with the huge price tag and long wait time, I took it to the other place I was thinking about. Jaydon Electronics. I made the decision to use Audio 3000 because Jaydon looked more like an instrument/keyboard kind of place. It was a huge mistake not to take it to Jaydon in the first place. The guy at Audio 3000 was so aggressive and short with me (I am incredibly easy going and understandable about this stuff, I waited patiently for A MONTH before I called him to see how it was going, I didn't even leave a bad review) after spending that much money I didn't even call the guy to say anything. I cut my loss and went to Jaydon. I advise you do the same. I didn't leave a bad review for him because he seemed like he had personal stuff going on and it's a pandemic and I didn't want to bother, but I'll say it here. I see a couple of bad reviews here for Jaydon. Well, I wonder how it would've gone for them anywhere else. Some people can not be pleased. Especially if they have a special kind of problem that isn't easily resolved. Still leave a bad review AFTER A FULL REFUND? I love how they said get a second opinion, here's your money back and the guy turned it around on them. I would love to see how it turned out for them elsewhere. I gave them my amp on the 23rd on Dec. I got my amp back New Year's Day. 325 dollars. You be the judge. I didn't know they had a vintage guy. I do now. Just like the bad review the guy left for Jaydon "You've been warned." Don't let those two bad reviews stop you from going here. You know the kind of people they most likely are. ENTITLED. Heed my words. I will NEVER take my amp anywhere else after this experience. Because I got the email saying it was done at 11:13 pm (NEW YEAR'S EVE!) I thought they may be open New Year's Day. They weren't but the owner just happened to be there and let me pick up my amp anyway. They have a 90 guarantee on parts and labor. I can't say enough nice things about the service. They are friendly and responsive and RESONABLE. Edit #1: Email them, don't call them. It's not the best way to correspond with them. Edit #2: I see some ridiculous reviews from ridiculous people about Jaydon. Here's a tip: When you see a bad review check the other reviews of other establishments that the person that left, then judge whether their review has merit. Trust me, it's hilarious. See: Pete Yarbrough...
Read moreAt first this was a good place to get repairs. But ever since I bought these QSC Ks118s I have had problems with Eric. I have 5 of these. Everyone has been repaired by Jaydon. Some have been in a few times. He tells me that the manufacturer is frustrated with me and doesn't want to repair the speakers. So he told me to call them cause he was tired of repairing them and to contact the manufacturers. When I call them, they have no problem repairing them and wonder why Eric hadn't ordered the parts. So he fixes those 2. Not to mention he had 1 of my speakers lost in the back. Finally found that one. So he refused to take my last 2 speakers that mysteriously don't have serial numbers on them, but the amp units are brand new. And he was the one who repaired them.I asked for serial numbers and he sent me 3 and sent those same 3 to the manufacturer. It doesn't have serial numbers for the others. Eric if you don't find those serial numbers I will see you in court. I have a proof of purchase for everyone of my speakers. You were the one who brought up fraud and now I'm seeing why you said that. You've been using my serial numbers to repair other stuff. I will be filing suit if I can't get satisfaction from you or the...
Read moreI have a lot of experience dealing with different companies/people in repair business, but I have never in my life, come across anyone like these guys. Yes, it took them more than half a year, and multiple attempts to repair my instrument. I am sure, that everyone else, in their shoes, would have dropped the issue along ago, after the first, or may be the second unsuccessful attempt to fix it. But -not these guys. They were relentless, asking me to send one board after the other, trying to diagnose the problem, which was definitely the tough one. But, I guess, the end result, what really counts. And they DID IT. I can't begin to tell you, how happy it made me feel. I was dancing like crazy, and my wife thought that....I lost it...May be I did...for a moment. If not for them, I would have to discard the instrument ($12,000 retail value when I purchased it years back) and look for something else. I would recommend everyone to trust them. If they have started, they will finish it. If it takes longer that you would like it to be, trust them like you would trust your doctor, and be patient.
Thank you a million. You saved me, and saved me a lot of money...
Read more