Chuze Fitness — Local services in Jacksonville

Bailey's has been a fairly good health experience with a few caveats. I joined this location two weeks before it opened when it was located two miles down the road. The old location was a little run down, but still had a good atmosphere and enough variety and space to get a good workout. This location is pretty large, but already two weeks into its opening there is still a large portion of the gym closed to patrons that contains cardio equipment. The current cardio section is very nice, but is not large enough for the amount of guests that can visit during busy hours. The current cardio section is also missing some cardio equipment like rowing machines. But when that section does open up it should fix a lot of issues with how busy cardio machines get.

The gym floor is very nice and there is tons of new equipment. There is also about three full sets of dumbbells going into the hundreds. There are several flat benches as well as adjustable benches, but the gym decided to bolt these to the ground. While this keeps these benches in their correct place it also makes it difficult to perform certain exercises on them. For example if you are trying to do Bulgarian split squats you may be in the way of someone else.

The gym is still pretty clean. You can see staff cleaning during the day and they are very nice. The gym has great AC and a humongous fan that provides ample ventilation. Baileys works on a membership system of which there are three to choose from. I chose the lowest version, but that means I do not have access to their Athletic Room where there is additional equipment and space for more plyometric exercises. I also do not have access to the basketball court which looks beautiful. I don't mind that too much though because I have noticed the basketball court closing fairly early. It is often closed during the weekend and last night I saw them close it up around 730pm. Why pay extra for something that doesn't work around your schedule right?

Bailey's stacks up okay with other big box gyms in the area. There are cheaper options and ones that include basketball court use in their membership rate. I would say this is one of the largest negatives of having joined. But the staff is really nice and the main weight room, stretching room, and cardio area are all open 24/7 with a membership card.

The atmosphere of the gym is pretty good as well. The amount of traffic has increased since the move, but that is to be expected. I do imagine that New Years and the month after will be pretty horrible in terms of how busy it is. This gym has a wide clientele from bodybuilder competitors to female figure competitors to regular people who come in to use cardio equipment. For the most part guests seem to know gym etiquette and that has been real nice.

I bought an item from the pro store the other day and I should warn you that they have a $5 dollar credit card minimum. I wish they had warned me before I had gotten my item. I dislike places that do this so I am probably done buying anything there again, but the staff was nice. They do it to make more money so I get that.

I hope the gym stays clean and that they take care of their equipment. This place really offers you a lot of choices to get and stay healthy. Staff has been pretty nice and attentive too. It may not be the best choice for you depending one where in the city you are, but it is definitely worth checking out on a one...

Considering how new this location is, I expected much better when I joined about 4 months ago. Negatives: •Equipment isn't thoroughly cleaned every night like it should be- I don't think it's thoroughly cleaned once a week either. •No enforcement of floor rules such as re-racking weights, allowing other members to work in on a machine if you're using multiple machines to do a circuit, etc. •There are several pieces of equipment in need of repair/maintenance and they've been this way for months. For example, many of the leg weight machines have leaning/bent pieces or missing rubber padding on the foot rests that could actually cause a serious back injury. Been that way for months. The cardio equipment takes 4-6 weeks to get repaired. Just no urgency to keep things in working order. •There is no area of the gym that is accessible all day for exercises like lunges, glute bridges, box jumps, etc. The stretch room doesn't have space or equipment and the other rooms are restricted by classes or locked doors. I don't know many women that want to do glute bridges in front of the dumb bell racks. A lot of women in the locker room talk about going back to the Y because of this. •Women's locker room can get pretty gross. Again, doesn't seem like they have a cleaning team come often enough... or they come, but do poor quality work.

Positives: •The front desk staff are very nice. •Rates are fair given the difficulty of getting on the equipment in busy hours. •Free WiFi access so you're not burning up your mobile wifi to play your Spotify workout playlist. • When in working order, the equipment is very nice. • There is a wide array of equipment, so you can work every single muscle individually. • If you pay for a plan that gives you access to instructor-led classes, there are some really good ones. • Convenient location even when you're heading there during rush hour. •The general area of the gym is open 24/7. •Key card access at the front door- this does make me feel more safe when I workout really...

Horrible customer service and unsanitary. This is the beach Blvd / St. John’s bluff location. I had an issue back in June where they allowed a member to exercise with open wounds on her legs with nothing covering them. She wasn’t cleaning machines and I’m surprised she was not stopped before coming into the gym. Huge infectious disease risk. I told the manager (Alex) about the patron and asked what their policy on open wounds was. He replied with “they must be covered”. I pointed out the girl and said I was leaving and disappointed at the conditions. I called 2 hours later to see if the issue was resolved in which the reply was “we gave her a bandaid”. I returned the following day to try and cancel my membership because I felt Baileys gym was not holding up their end of the contract of having a clean and sanitary gym as well as respectful patrons of those rules. The front desk called the VP, to which he would not speak to me (I could hear him through the phone), and I was told no incident report was filed. I also would have to pay the rest of the year (4 months) even though I told them I would not like to continue using their services and that I could cancel after that. The front desk provided no information on how to escalate the issue and drove me away when I asked. It wasn’t until I persistently called and emailed that a representative called me, not even addressing the problem, but instead to almost appease me with no solution. This was the first week of July. They said they’d call the other member and get back to me AND NEVER DID.

Not only did they allow people to have open wounds on machines, but they do not follow through in regards to safety and sanitation. I saw people with their shoes off all the time as well and not wiping down machines. Just gross. I’m not wasting any...