The Backroom Barbershop — Local services in Jacksonville

Go to spot for top of the line barber shop experience (from start to finish). Roger is a next level cat!! Many barbers have had issues with my hair over the years but this guy was totally unfazed. He made some comments about his ideas for the cut and took the words right out of my mouth. This guy is locked in. That was a huge tell, for me, that there is serious, intuitive barber work going on here. After my first visit, I am certain I will be in good hands at the Backroom. This ain’t just a “barber” shop with cookie cutter haircuts. They’re really doing the thing. A custom experience!! Highly recommend.

As far as my interpersonal experience, the whole crew was excellent to hang out with. It was getting dark and the shop was slowing down when I arrived but inside the place was alive and well with conversation and laughter! welcoming vibes! 100% authentic. Felt comfortable like I was hanging out with friends…pretty darn cool to find a place that offers all of that.

Will be back and can say I am looking forward to it!

Also ton of arcade games and cool atmosphere/rich culture. Seems like a low key historical landmark of Jacksonville NC.

P.S. Will add photos of haircut / beard trim later in...

Update February 2022:I wrote the below review two years ago and have brought the family back in a couple of times. My wife called yesterday to book an appointment for my son and was told to book through Booksy (a booking app). We did. Showed up this morning and Warren was late and appreared like he was hung over or just rolled out of bed and a complete jack—. He had another appointment and said that was why he doesn't use Booksy and said “it isn’t going to work out.” No can we reschedule, no apology, nothing. Totally rude and words not for a public review. And Roger the owner just stood looking dumbfounded. He said sorry but nothing else to keep us there. We left and went to another place and won’t be back.

January 2020: Went in wanting to get a beard trim and for someone with experience help me shape it. Warren did a great job. Went through and really did me right. Lots of attention to detail and most importantly, it was wife approved...

Decided to give this shop a try since all the reviews seemed positive. I don't know if the person that I had was fresh out of school or just having a bad day but I am definitely NOT happy with my results. All I wanted was a faded undercut and my head looks like my 6 year old did it. Not only was every other word out of their mouth "sorry" for either pulling my hair or hitting me in the head, but it seemed like this was the first time this person had done hair. They acted like they were in such a hurry (no one else was waiting) that by rushing they accidentally cut my side way shorter. So then they had to try to even it out. It didn't happen. I'm sorry but if you're a barber in a military town then a simple fade on just an undercut should be cake walk. This is ridiculous and now I have to try to salvage what I can on my own. I have pictures as proof, so if you don't believe me then just ask...