United States Postal Service — Local services in Jaffrey

Our current mail carrier is phenomenal. Prior to them shaking things up & moving mail carriers around (again), our packages were routinely left outside in the rain or snow without a bag, or left hanging out of the box, wide open, just waiting for someone to drive by & snatch them easily. That mail carrier is still delivering mail because I've seen them driving around a mail truck & their route is obvious because they're still leaving mail boxes open with packages hanging out. But our current carrier is great, always puts packages in bags if it's raining or snowing, only puts what can fit in the mailbox, & never leaves it open with packages hanging out. That, & they're friendly, they don't complain non-stop about their job & their life like the other carrier did, constantly, when I'd help with packages.

I stopped leaving outgoing mail in the box to be taken to the PO by the carrier back when we had a different person, because I did that with a bill once & it must have gotten lost in their truck & then found later because it took 6 weeks to get there. For years we've just taken everything over to the PO ourselves.

That being said, the actual sorting of the mail is done by someone else at the post office, not by the carrier. We constantly have neighbor's mail sorted into ours. At least once/week. And this has been going on years before COVID. We've even gotten mail from different streets, towns, even states!

One of the worst ones, though, was we received a credit card (we could feel it through the envelope) for a resident who has not lived at this address since 2004. Because it is a felony to interfere with correspondence, we would never dream of throwing someone else's mail in the trash. Plus, I mean, that's just rude! I wrote "refused - return to sender, resident has not lived at this address since 2004" on the envelope & we dropped it off at the PO. A few days later, it showed up back in our mail box. We brought it to the PO again. AGAIN, they sorted it back into our mail pile it arrived at our mailbox. We brought it back to them, this time with a note attached reminding them that it is a felony to interfere with communication, for example, throwing out someone else's mail, that this was not intended for us, it was obviously a credit card, & they needed to "return to sender" or, if they didn't care, they could throw it out themselves. These lovely folks removed the note & SENT IT BACK to us! Fortunately my husband was outside when the credit card was delivered to us, for a 4th time, & he brought it to the attention of the carrier, who took it with an apology, knew that the PO needed to return it to the sender, & off it went... finally! How do the people who work inside of the post office know less about their obligations & responsibilities in terms of handling correspondence than the person who puts the mail in the box...

We really wonder how much of our mail just gets tossed in other's trash bins just because folks don't have patience for dealing with this place...

Edit: for the last several years, we haven't received several important tax documents we need for me to do our taxes. No doubt, they're getting delivered to someone else, & they're throwing them out bc they're fed up, too. (Sure, I'm fed up, but how crappy that people are THROWING AWAY TAX DOCUMENTS bc they got delivered to their mailbox by mistake... That's not OUR fault, or theirs, but it is their RESPONSIBILITY to bring the correspondence to the PO... It's a felony to...

Paid for premium delivery via Amazon Prime and all my packages that were guaranteed delivery yesterday (Tuesday) were delivered to the Post office at 7:00 AM, but they were too lazy to deliver them all. Got one item in my mailbox and the other by my garage. I'm going down there this morning to get the rest and I'm filing a formal complaint. This is not the first time this has happened and I get packages left outside my garage in the pouring rain with no protection. The idiots actually left a package right outside my garage door bay and when I left for work the next morning, I drove over it. I'm appalled that we are paying for such horrible customer service! The Post Master needs to step it up and MANAGE the personnel instead of condoning bad behavior and making excuses for...

Dont deliver packages timely , dont leave delivery attempt notices when they should. Will deliver one package but withhold the other. Will leave mail and packages hanging out of your mailbox

by far the most lazy unfriendly and incompetent post office in the nation. regularly dont deliver mail or packages, mark packages delivered that arent, they left my degree out at the base of my mail box on the ground in the rain. and the post clerk doesnt even know what a money order is and said i couldnt buy one there, even though i have at other post offices, i have three mailpersons, and they are all regularly absent or neglectful

Another update- sometime they just don't come at all. A package was supposed to be be delivered 6/19/20 by 9pm. Post office never delivered mail...