Dollar Tree — Local services in Jeannette

The most unprofessional, rude staff I’ve EVER Encountered. I got to dollar tree in Jeanette 7:45pm, had a large list of items I needed to purchase. At about 8:45pm a staff member made an announcement over the speakers they were closing at 9pm, so I finished up my shopping and headed to the front of the store to check out. Nobody was at the cash registers. 4 workers, were hovering around the employees office where they were counting their money and turning in for the night. I start walking around the register lines at 9pm, sharp. A brown haired, skinny lady with glasses Walks to me and says, ‘the store is closed. You cannot buy anything.’ Meanwhile the 4 workers there unprofessionally BSIng the past hour plus I was shopping KNEW I was in there with a $60 plus order in my shopping cart. They refused to let me purchase my items. Two other customers were denied their purchases as well, as I saw a full shopping cart and anotherbasket sitting at the registers, Because their staff was too concerned about leaving work early. They counted their cash register Money and we’re clocking out Obviously way too early and locking 3 plus customers inside. Let alone two ladies tried coming in the doors at 8:45pm, but were unable to get inside because the doors were locked from the outside as well. Not only did they lose my order of $60 plus, an additional two customers with large orders, two other customers trying to buy last minute items before they closed at 9... but the thin white lady with brown straggley hair was completely rude to me when I asked to please purchase my items I had spent over an hour picking out. She told me, ‘well I just don’t know what to tell ya? My bad.’ In addition to her, a short, black lady popped her head out from the office and gave me attitude as well that I ‘should have purchased my items when I got my 15 minute warning she had given over the speaker and ‘it sucks’ for me that I missed out. So after being disrespected, I then had to wait additional time for the short black girl to unlock the front door and let me outside.... Dollar Tree is Jeanette needs new staff members who know how to treat others kindly. They lost a couple hundred dollars in sales in those last 15 minutes because they are too worried about closing up early or walking out the door at exactly 9pm. Their staff is an absolute disgrace to the company name. This is not the first time this had happened. It is just the first time I personally experienced it. I have heard from multiple people they refuse to shop there because of their rude, foul mouth staff. And in addition, one of the staff members has a service dog with them during their shift, which I completely support service dogs for the correct reason. But that evening three of their staff members were playing fetch and leaving toys on the floor in almost every aisle. The service dog was not by the owner or person of need. It roams the store as it pleases, gets fed treats and plays with the toys that are sold at the store. I don’t have an issue with dogs at all but I did not appreciate shopping and theirs a dog 3 inches away from my face as I am shopping from a lower to the ground shelf. It’s completely unprofessional and that’s not the purpose of a service dog. I overheard just that evening at least 3 different people complain about the dog playing fetch for over an hour while I shopped. Your staff needs taken care of. That store is now purposely avoided by over 6 families I personally know because of the Rude service and the dog running thru out the store. If you don’t believe my review, go to a Dollar Tree in Jeanette and see for yourself. It’s a complete sh*t show. If you get rid of your mouthy rude staff I guarantee your profits will raise and your store won’t have such an awful reputation. MAKE ACTIONS. WATCH YOUR CAMERAS. QUIT LOSING CUSTOMERS & MONEY BECAUSE OF YOUR STAFF. THERE ARE SO MANY OTHERS THAT WOULD LOVE THE OPPORTUNITY FOR WORK DURING...

I placed a $100 online order to pick up from this dollar tree. It was my first time coming here and I wish I could have had a better experience. Employee Manika must have not worked in customer service very long because she had to be one of the most disrespectful and miserable humans I have ever encountered. I highly suggest she finds a job where she can stay home and sit behind a computer screen if she plans to not smile or be polite to other people. I do want to compliment Marie, my cashier for how polite she was. As for Manika, I believe this location will lose customers due to her miserable attitude and smug comments when I was trying to be as nice and helpful...

This store needs to be closed down period the workers are rude an feel the need to be outspoken when asked for help or an item in the store! They lack general knowledge of what they have them in return give you attitude! I let know don’t like what you do should of payed more attention in school! That place won’t never see another dollar of my money an I live in the community! I’ll take my...