I think he looked up the address and literally said no in 30 seconds after I sent the email inquiry. You could at least say "hey we hope to serve you another time". All he said was "we don't have availability". Even if you do not want to come to a certain location you could at least pretend to be nice and pretend to serve on another day and time even if you do not intend to follow thru. Maybe change your location on your website because I do not think you have any intentions on serving the area you state. IF you are already booked for that one hour of time on the date I asked, at least offer alternatives. If you do not want to go to the address I give you, just say you don't want to go. I'm really sick of liars. If you hate certain people and hate money from those areas just say that. It was a nice little girls party during the day but you were rude. LImit your service areas to the ones you like and update your website. Bad attitude/vibes but I see the surnames of the people Sam actually served in these reviews. Whites...
   Read moreI recently had the pleasure of hiring Chicago Ice Truck for a Summer event party, and I couldn't be more satisfied with their service. The team did an excellent job handling all the orders, ensuring everyone was served promptly and efficiently. Their professionalism contributed significantly to the success of the event. The ice cream was delicious, and there was a great variety of flavors to choose from, which our guests really enjoyed. The staff was friendly, accommodating from the initial contact until the end of the event and truly added a special touch to the party.
We will definitely be using Chicago Ice Truck again in the near future. Highly recommended!
Thank you, Patty, Tom Campone & NL...
   Read moreThank you for making our celebration unforgettable! Chicago Ice Cream Truck and specifically owner Sal went above and beyond to make sure our celebration was lights out! Outstanding service! Wonderful and vast products! I recommend to go with their soft serve as it was an absolute hit with our guests! The entire process was an absolute delight! They described their services very clearly and answered all our questions and provided great recommendations! They took care of everything. Before reaching out to them in person we reviewed their FAQ videos which were clear and relevant!
Thank you again for the wonderful experience and we will definitely spread the word and use you again and...
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