Great people and a great company! Every time I go in there I feel like I’m part of the true value family and not just a customer and that goes a long way. The store is always clean and organized, the customer service is Impeccable, and the prices for their products are fair. They are always there to help and are also very honest. I went in needing a special bit for some lag screws that either came in a pack of two or in a box of screws. They didn’t have any of the two packs so instead of making me drive all the way to Home Depot they took one out of a screw box and told me that he’d sell me a 2 pack, give me the one from the box , and when the 2 packs of bits came in he’d save me the other bit. A month passes (I completely forgot about the bit) and Eric hands it to me. That’s what I mean by great customer service, I completely forgot about that bit and wasn’t even going in there for that but he did. I will always keep bringing them my business and highly recommend them...
Read moreCan't say enough positive things about this place. I tend to always visit when I have oddball things that I need to find, like an eyelet for the end of a wire, some weird type of pipe fixing or tubing, or just how to understand how to fix a random something in my house. I rarely ever try to find what I need on my own. 30 seconds to ask the question, and I'm usually back at the register in another 60 seconds with what I need. In the 6 years I've lived here, they've only once not had what I needed, and it was an odd small chain for a pruning chainsaw, But they still help me figure out the information I needed to buy it elsewhere. Extremely helpful every time I go there. It's a shame. There's a few one-star reviews for not wearing masks, and some odd negative feedback, but this place is the place to go for anything, hardware or...
Read moreBefore today already one of my all time favorite businesses. Always greeted with a smile and how can I help you, every time.
I found an Allen wrench stuck in an almost brand new tire today after pulling off of 15. Sucker was flat. Ran in grabbed a plug kit and intended to remove the wheel walk it to Wawa, fill it up and walk it back.
But of course out comes Eric, the owner, tools in hand including a portable air gun. Gets in the ground to help me line up the wheel to access the damage. Let’s me use his tools and makes sure I’m ok before I go.
Folks, I have worked with hundreds of business and patronized as many or more. It simply does not get any...
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