Adams Hot Bagels Plus More Inc — Restaurant in Jefferson Township

My family & I usually order from here & a multiple times they have gotten our orders wrong but we go back to get the correct order as they kindly fix it. Everyone makes mistakes & that is understandable. Although, today was the last day I order from them. I ordered my usual, a toasted plain bagel with cream cheese and a turkey BEC on a plain bagel. First, my bagel is completely burnt, its never this burnt & my turkey BEC is on a cinnamon bagel not a plain bagel. I was going to let the bagel go & just eat the BEC, but it was incorrect as well, so I decided to call & explain what happened. The lady Sandra proceeds to say she made the bagel & if there was an issue she would have noticed. She proceeds to ask for a picture & then asks me for a refund or to come back to the store. She also says that people usual eat it this way. The bagel is completely burnt & hard! Nonetheless, I decided to go to the store. That is where I meet Andrea, she asks me if im here for the BEC & i say yes & I said im also here for the bagel & she proceeds to walk. I said did you hear me & she said yes but wait a second theres others here, kind of with an attitude as i thought she was trying to dismiss me to begin with. I say no, I drove back after working a 12 hour shift, & my order was wrong. She says something & mumbled something under her breath as well. I just sit down & shake my head (i am annoyed at this point). Worst experience with them thus far & they lost a loyal...

I get coffee and bagels from Adam's several times a week and they are ALWAYS fresh and delicious. During the week, the two ladies (Ezmi and Mari) do a fantastic job and always remember my usual order and are always pleasant and hustling to take care of folks. The weekends used to be annoying but it seems they recently replaced some staff members on the weekend and it is doing better now (as of 5/14/23). I read some comments about stale bagels to which I would argue that is complete BS. Whenever I am in there, new bagels are always coming out and they fly out the door. There is no way there is ever a stale bagel. As for prices, compared to NYC, this feels free so I'm wondering where people live/shop that they get it so much cheaper? As for rude staff in the past, I remember those people and also felt uncomfortable going in. I have not seen them in a very long time thank god. I look forward to seeing Ezmi and/or Mari every time I go in. They truly create a neighborhood-type feeling that I appreciate on top of the...

What a nightmare. This place used to be legendary. I went here on my lunch break. The place was empty. I ordered roast beef and Swiss. They have no roast beef. Ok, turkey and Swiss. It took 5-6 minutes before they even started making the sandwich. The two women working the counter kept laughing and joking around with each other rather than provide service. She actually stopped making my sandwich twice to laugh and joke with the other lady. All while I’m on the clock for lunch. Ok, so the service was bad. The food was worse. I noticed the woman had to search through the egg bagels and pinch a few before she found a servable one. Low quality. As you can see in the pics, the bagel broke. Not fresh. How am I supposed to eat that? With a fork I guess. And the parchment paper was stuck to the bread!! I had to peel it off. No thank you. This food is garbage so I put it where garbage goes. In the garbage. Don’t...