Reasor's — Local services in Jenks

Self check out lady is exceptionally rude. She's annoying every time I shop here in the morning before going to my office. This morning, I ran in for a salad and two peaches. The peaches didn't have labels. When I typed in "Peach" into the search string when checking out, the system said assistance was required. When she finally decided to get up from where she was sitting to see what I needed, she asked what kind of peaches I had. I said that I believed they were Porter peaches. She then asked where I picked them up and I indicated. Then she decided to call Produce to come get my peaches and verify their type. The young man who appeared to check my peaches was very kind, he asked where I had gotten my peaches, walked with me over to the area, went back to her and said they were in fact, Porter peaches. She actually stated that she didn't believe that because the peaches were so large. So essentially, she implied that I was LYING about the type of peaches I selected and wanted them verified, due to her apparent expertise in peach size? She couldn't be bothered to just go over and look at the peaches, which were not far from the check out area, but called three times for Produce to come over and get the peaches.

I don't know what sort of criminal element she deals with in there on a daily basis, but she behaves in this manner every time I go in there to shop in the morning. Do the criminals primarily utilize the self check out area? Does she feel important treating everyone in this way?

Today was the last time I'm going to shop at this store. Whole Foods and Sprouts are on my route to the office and I will go to one of those from now on.

I am a sales director in Jenks and dress professionally every work day. So its not as if I visually appear suspicious. I'm not treated in this manner at any other business in Jenks and am a member of the Chamber of Commerce. I wouldn't go to this much trouble to write all of this but if she's behaving towards me like this, then it's happening quite often and it's negatively...

I really want to give my 5 stars to a rep named Mason. If he gets to see this, please let him know that his service to me was very well appreciated. I told him while I was there, and I found a manager and commended him as well. I've been buying a lot of my seafood from Reasor's these days. I had stopped shopping at Reasor's a while back, but started again. Since the "Social Distancing" has been in place, the store has been not as busy, but they typically don't get unbearably crowded - makes shopping a much more pleasant experience. I went to the Jenks location and didn't realize their seafood was packaged and placed on the fridge. I walked up to the seafood section, there were a few staff members there in a huddle just chatting with the lights off, and I asked if they had lobster. One of the reps pointed me to the freezer at the end of an aisle. He shouted across the counter, "It's the first one right after you pass the X section." MASON, walked from behind the counter and in my direction, then simply said, "I'll take you there." He walked me straight to the location...and I'm glad he did as I was about to turn at the wrong aisle. There were no lobsters in the icebox, so Mason asked me to give him a minute, asked me about the weight and number of lobster tails I wanted...and he went in the back, packaged me up what I asked for and brought them to me. This may seem simple to a lot of people, but to me, that meant a whole lot. So THANK YOU for your service Mason, and for taking the time to show me where to find icebox, but also going the extra mile to package my lobster tails for me. Thanks for not shouting. That...

Messed up my daughter b day cake I called and told them and the manager told me he would talk to the bakery and call me back never did at all I have tried to call corporate I get no help I’m over it I will never come here again management is horrible at least over the bakery anyways but then again he did say that he was the big manager and that he would call me back. I called July 29. Told him that they gave me an orange and black cake which I will post photos you can see it, and I asked for a rose gold cake. he told me he would speak to his bakery person promised to call me back told me he already read the sheet and saw that it said the color rose gold never called me back on the 30th. I called again that day gave him another chance to call me back never called me back again it’s now August 2 that I paid $35 for a cake that completely ruined my daughter 17th birthday party I have had better help from managers at Walmart and that should say a lot because this is ridiculous a privately owned store treating their customers like this I will never go back Shouldn’t even be allowed to call yourself a manager saying you’ll call someone back and leave them days without a call or without even fixing it I will not be back to your resources at all. Definitely be going back to a different one, but this one is horrible. It’s a pretty cake, but it’s not a birthday cake. It looks more like a Halloween cake. I even expressed to them when I was talking to the girl who took my order that the colors of the birthday party were rose gold gold and pink and this is what I got with no help no cb no discount no...