Diamonds & Diamonds — Local services in Kansas City

Me, my husband and my daughter has been doing business with them for years. From mouth grillz to Cuban chains. Last time I went in there we spent 10 thousand on 2 cuban link necklaces and bracelet set. I took all my jewelry to get them appraised so I can get them insured because I have been robbed before and took a big loss. To make a long story short the Cubans are half real half fake. Some of the links have real gold on them and some dont. The grillz are fake. The bracelets are also half and half. They told me if the jewelry was legit I got it for a good price but unfortunately it's not. My son rope chain all the way fake. Dont be lied to for years like we were. Go to Zales where you know it's real. You will hear more about my story soon...

Customer service is everything. If im in your store acknowledge me. I have money to spend . Not sure if it was because I look young but i had cash that same day . Paid for my stuff in full... CASH! I would have went back to get some ear rings and a chain. But why spend money when you walk into a store and say hello and get no response back? Why spend money in a store when you get no help or acknowledgement. Don't get me wrong I was satisfied with the price and my product. I just think they should work on customer service. As far as my product goes ill give...

This site is truly a bad place if you want to make an investment in jewelry because I bought a ring trusting that they were selling me quality and price and as insurance for my savings and it turns out that a ring that I bought for 1200 dollars was worth 600 dollars in the same store and only three months later now the question is if I return the ring will I get at least 800 dollars of my investment I feel scammed and I would like people to analyze what they buy with these people and if they buy as an investment in gold or diamonds here it is not...