I went into Bruce's to look for furniture for my new place. I wasn't entirely sure what I wanted and needed to look at options. John listened to the ideas I had for my living room with the couch I already had and wanted to incorporate with other furniture and the color scheme with the walls and new flooring. He was patient and showed me examples of couches, love seats, and reclining chairs. He also gave me samples of fabric that some of the furniture I had looked at could be made with to match my current couch that I could take home to see how they looked. His efforts and help made me want to come back to the store, which I did several days later after testing out the sample fabrics against my current couch. John wasn't around that day but sales manager Micah, continued to extend a helping hand when I wanted to go over more options. He was persistent, but not overbearing, in helping me find/decide exactly what I wanted and wasn't going to let me leave unhappy. Customer satisfaction is very important to them. He went above and beyond helping me to draw it all out to scale to make sure it would fit. Spent all afternoon helping me & never got annoyed or seemed bothered by us taking so long. Ultimately they were both immensely helpful in finding the furniture and look I wanted. I would highly recommend Bruce's if you need to get any new furniture...
   Read moreMy wife and I stopped by Bruce Furniture in Kearney on a late Saturday morning. We were shopping for living room furniture and Landon greeted us shortly after we entered. Landon was fantastic to work with. He did an excellent job of being available for questions while also giving us space to browse. He was very knowledgeable and accommodating. We explored different options. Once we settled on some pieces we particularly liked, he helped show us different fabric options and style options we could order. Once our order was written up, he did a very detailed job of showing and verifying everything on the order. It was a great shopping experience. Landon was very personable and we really enjoyed visiting with him as well. I would highly recommend Bruce Furniture. We have made purchases before from their North Platte location. We have always been impressed with the quality of their products and integrity in which they conduct business.
A follow up to this review. We received our furniture last week. We absolutely love it. And Bruce Furniture delivered a month earlier than we thought they would. We could not be happier with the final product and overall...
   Read moreI have shopped here for years and my family before that. I was kindly being waited on today (Saturday), I was searching for a sofa table with stools which the Kearney location only had one in stock which was fine, he said he was going to go look up some other options on the main kiosk which we followed and then moved on to his computer behind the counter. He got up and went into the other room which we were patiently waiting, I happened to glance over and he had appeared to have moved on from us to another couple. I had fully intended to buy the one you had in stock, just curious if something else that was able to be ordered may fit my space better. This is not the first time I have been looked over when buying from your company and even though no one else in town carries this item I will be looking elsewhere. A simple, "hang on I'll be right back" or send someone else to assist would've solved this and ultimately ended in a sale. Sorry to be an...
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