The Keyes Company | Sunset — Local services in Kendall

It's unfortunate that I have to go to such measures to identify the bad qualities of a realtor by the name MARLEN PEREZ. I was in distraught to find myself allowing this monster of a realtor inside my home for a 'professional photoshoot'; which really meant she was paying a man off the street to take a few pictures inside my home. I arranged for my partner to take the day off in order to attend to any needs she may have through out her photoshoot, however, this did not stop her from doing as she pleased. She began to move things in & out and left a trail of a mess wherever she passed. My partner gave me a call to advise what was going on and how there was no consideration of our personal belongings. I immediately gave her a call directly to advise how we would appreciate if she were to ask my partner to move the things out of the way as this was the point of having him available for her. She continues to tell me "WELL I NEED MY PICTURES AND THIS PLACE IS A MESS ANYWAYS". I was appalled at what I was hearing. I continued to advise her, "well in order to make this work, you will be needing to ask us what you would like to move around, as I have my partner there for this exact reason"......... SHE HUNG UP ON ME!!!!!!!! I tried to be as patient as I can be, thinking the call may have dropped, trying to give her the benefit of the doubt. I called her back 5 TIMESSSSSSSSSS until she finally answered. I asked if the call may have gotten disconnected and she CONFIRMED IT DID NOT- THAT SHE PURPOSELY HUNG UP ON ME because, AND I QUOTE WORD FOR WORD """"" I DO NOT NEED THIS S*!!! """"". At this point, me and my partner are baffled at the level of disrespect and the lack of professionalism. If this is what the "Keyes Company" has to show for themselves, then you're better off paying more for quality! Go with the next realty company. Seems like they do not take their...

It has been a wonderful experience working with Kristin Stroleny at the Sunset Office. From the beginning, Kristin demonstrated professionalism, warmth, and a genuine commitment to providing exceptional service. She was knowledgeable, attentive to my needs, and always made me feel like a priority. Her guidance and support throughout the process were both reassuring and effective, making what could have been a stressful situation feel manageable and even empowering. I truly appreciate the care and dedication Kristin brings to her work, and I would highly recommend her to anyone in need of thoughtful and reliable assistance. Thank you again for such a positive...

I would highly recommend Melanie Santana (From The Keys Company Sunset Office) as a best Realtor for your needs if you are looking for a property. She is very professional, fast, and consistent every day to achieve our closing on time, demonstrating knowledge and skill in her work. We closed an FHA loan in 23 days since we signed the contract and she was fundamental link to achieve it. Melanie thank you so much for your help support and love, you were a blessing that God put in our way to finally find our...