The Old House Parts Company — Local services in Kennebunk

I went to the store before closing, on the third Saturday ago. I had a negative experience with Michael, (the current new owner of the business.) I was happy to see him, and asked if I could do a quick walk through? I thought it be polite to ask. He told me that on the first level I can. At one point, he got tempermentave, and asked if I work for a living?! Do I work 11 hours a day?! I thought his manners were impolite at that point. I finally said that "I do," and on my way out of the store, for when I decided to leave the store anyhow. I decided not to tour the first level of his shop, as I was highly offended by his rude remarks. No customer has to be treated this way. I called him later, to tell him that he offended me, and that he was very rude, and I didn't appreciate it.. He started to raise his voice; falsely accusing me that I come when their closed. I told him that, I have never been in the store past closing time! I informed Micheal, that I am no longer coming into his store again. He said don't come back in a million years! I told him that I would be filing a complaint. He then threatened me and said: "how about I call the cops!" I hung up the telephone. Quote, I have been a customer to this store since 2001, with the previous owner (in which he owns the building now, not the business), and I have never had...

I needed an antique brass/brass plated twist knob cabinet latch. I didn't see any on the website but took a chance and emailed the description/dimensions of what I was looking for. Mike got back to me within a few hours with photos of 2 knobs. Both were the exact size I needed. The one I chose cleaned up beautifully while still showing signs of age and twists smoothly. The best part was that Mike made sure to put used flat head screws in with the latch. It's hard to find these at a box store and match the patina so I really appreciated the attention to detail. I will definitely...

I visited the Old House Parts Co. last Saturday, what an amazing variety of sinks, doors, reusable wood, fireplace mantles, doorknobs and so many interesting accouterments. Mike, the owner and his helper,(his mom), were extremely helpful walking us through the space so we could find what we were looking for. I was amazed that Mike had such a grasp of the inventory considering the thousands of items in the space.I will definitely be going back to spend the better part of a day to find...