Walgreens — Local services in Kenner

I would give -0 stars if I could. Came into this location around 6:30 on 4/28/24. Went to pay with a $100 bill and the “cashier” wants to tell me she cannot accept my $100 bill… She says “I cannot take this. Something is wrong with it, but I can’t tell you what it is” I proceed to give her a different $100 bill out of my wallet (it’s all I had.) She proceeded to tell me the same thing. I asked her if she had a counterfeit marker to check whatever she thought was wrong she said “No.” I asked her if I could speak to a manager and she replied “I AM the manager.” I doubt that. A manager would have a counterfeit marker to check the cash and the business itself would supply it for her. As I was walking up to this “cashier” in the very beginning, she shouted for another worker who was stocking shelves to “Come up here baby they got too many people in this line.” Mind you, nobody is in line but me.. I was able to walk up and place my 4 ice creams on the counter without waiting. I mean, to say the level of ignorance and unprofessionalism is outstanding. How can you refuse a VERY REAL $100 bill and state you have no marker pen to support your claims and not give me any logical reason as to why you cannot take my money. It’s extremely unfortunate if Walgreens continues to support and keep people like this employed with their business. Let me also add that I was able to go to the next closest location next to my house and use the same $100 bill and check out with zero issues. I am currently 6 months pregnant and high risk. I stop at this location often as it’s the closest to my house and easiest for me but I will not be returning to this location or continuing to support Walgreens if I do not hear anything back about something being done for this situation. How embarrassing. Note to add: I am unsure what her name was exactly but I think her name...

I would give zero stars if it allowed me! I Went into the location on w. esplanade and Loyola today to make a purchase once the purchase was complete I asked the employee for my receipt and she told me it was sent digitally. I explained to her that I needed a paper receipt and she refused to print one. I than asked her to call the manager over and she told me "the manager is to busy to speak with you" I told her I would wait because I needed my receipt. When the manager finally did come over to talk to me I explained the situation to him and informed him of how rude his employee was (her name is Nova). The manager told me their is nothing he could do and refused to reprint it because it was sent digitally. I than asked him for the corporate complaint number and his name. The manager proceeded to tell me he was not giving me his name and that I did not need it because my issue was not with him. I was shocked that a manager for a corporate store who works in customer service would refuse to give his name and be so unwilling to give a paying customer a copy of the receipt. He proceeded to be rude and walk away. I have been in customer service for over 20 plus years and would never allow my customers to be treated so rudely by a staff member and a member of management. I will not shop at this location ever again. These two employees should not work in customer service as they clearly do not know how to treat their customers. I am still confused as to why it was so hard to reprint a receipt. I was at another location yesterday 01/25/23 and had no problem getting a...

WORST pharmacy I've ever dealt with in my life. Like many other reviewers if I could give this location ZERO stars I would. And I find it hilarious that every doctor's office (as bad as they are) AGREE that Walgreens is a terrible pharmacy.

The pharmacy staff at this location don't care about their jobs or their customers or the fact that they never have the medication in on time regardless of being a long time customer and multiple requests to have it pre-ordered and in stock before requiring a refill because it is a medication that is required for the foreseeable future.

They've screwed over my husband more than once by forcing him to compensate without medication.

Oh wait... Their inventory manager's brilliant suggestion, as a solution, was for me to go do a bunch of legwork to try and find a pharmacy that already had the prescription in stock and she would be happy to transfer the prescription, rather than do her job.

So I mean if your OWN employees are telling me to go to a different pharmacy because they are incompetent and unwilling to do their jobs??? THEN YEAH! I'm switching pharmacies ASAP.

Thanks for the suggestion...

Edit

Okay. This is fun. Just got back from trying to pick up a script and I guess at this location likes to send notifications that the prescription is ready... Does it sound like there's a HUGE but coming? Cause there is.... BUT the script isn't...