The Lost Spool — Local services in Killingly

Honestly if I could give less then one star I would … I had a very nice expensive jacket I asked for the sleeves to be taken up .. I got it back they were not even one sleeve actually came to a small point … I also asked if she could move the belt a hair down not even a half inch she moved it about 4 inches it was well below my butt ! The sleeve stitching didn’t last a week ! The inside material was longer than the wool coat so you saw the silk lining it was a hack job … I don’t know if she’s just close to retirement or what but the job was terrible and she didn’t seem to want to fix the things she did wrong … I will never return or recommend unless it’s like a button or something silly that doesn’t matter too much … she literally took scissors cut and sewed the sleeves barley I could have done a much better job ! No extra material at bottom of sleeve to make the cuff more stiff and supported … I’m disgusted ! Long rant but you get the point … terrible...

Amazing quality work, fairly priced and great communication. Was able to fit us in the week before our horse show to take in our chaps. Impossible to find chaps small enough for my leadliner but Julie was able to make them fit and made my little lady feel like a star! 10 out of 10 will definitely use her again for all my future projects! Photo on the horse is before and the other is after. You can see what an amazing difference her attention to...

The owner was great. I took my camo hunting jacket to have a zipper put in it and a pair of jeans shorted. Dropped them off on Monday and picked them up the next day. She did a perfect job with both. Don't go...