Kingsport Holston Habitat For Humanity Restore — Local services in Kingsport

Purchased a corner cabinet/TV stand as I wanted to get rid of a large heavy desk. I looked at this unit twice. It was $60 and you know how money is. I decided if I got a discount on the wheel I'd buy it. So I did, discount made it $48 which was great. Problem? The left lower corner wasn't damaged when I looked at it, and like I said I looked at it twice all around. I get it home and before I even got it out of the truck I noticed the damage on the lower left that wasn't there before. I had already taken everything out of the other desk and had it ready to load. $48 I'll just ask them to talk to their loaders about being more careful moving and loading things. That was it! I didn't expect any more money off or anything like that. What did I get? Attitude from Tabby! She was totally rude and smart mouthed and now I'm on the defense when I hadn't been before. There was nothing friendly nor apologetic- absolute smart mouth and rude! I was shocked. This is the second time I've had something damaged from moving from the sale floor to my truck and the first time I've said anything. After the experience with Tabby today I have no intentions of ever going back. I'll take my donations elsewhere and my money. Tabby rudely insisted the guys moved it on a dolly outside-after she scooted it through the electronics room (for all I know she damaged it before the guys got it). What I do know is the guys came out the far door carrying it- no dolly and carried it to my truck. Watch your purchase and check it for damaged before you let them load it otherwise you get Miss Rude and Illmannered telling you her opinion in a very not nice and no where near professional manner. Regardless of how it was moved and by whom, it was damaged while being moved to be loaded. Nothing gave Tabby the right to be rude, ill-mannered and unprofessional to me in response of my request that the loaders be more careful with...

It made me extremely sad to hear what I heard when I walked in yesterday , but not surprising. when I walked in yesterday the male staff and the woman from up front where mid conversation about a Stanley mug. The woman had it in her hand and goes to the male “really? 20 dollars For this mug?” And the guy goes “yeah leave it it’s worth that all day” it’s very clear that there must be some sort of new management or something. The prices since even before Christmas have all been jacked up, and they have nothing of real value anymore in this store. I used to love making a once a week trip here , but I no longer will, either will the girls that come with me sadly. These employees are just jacking up the prices of things so people who want to get deals by thrifting can’t. It’s almost as if they get a commission for jacking up the prices or putting anything worth value in a “silent auction” what people at these thrift stores don’t realize is . They are working at a thrift store, FILLED with DONATIONS. And they do not work for a high end auction house. Havitat is supposed to benefit the community. But explain to me exactly how you’re doing this when you’re willing to jack all the prices...

Very dissatisfied ! Have visited numerous times.Great inventory.Great prices.STAFF EXTREMELY RUDE.No people skills. From what I have researched items are donated and the goal is to sell those items.I am an impulse buyer as are most people who frequent Thrift/ Good Will/Habitat stores.Their best bet is to get me checked out with my items as soon as possible .If I'm waiting more than forty five minutes for someone( who insisted "I'll be right back") to return to help me, then when they don't show , have to search for more than twenty minutes on my own for someone else,then spoken to in a loud, condesending, and rude manner not about how they can finally help me ,but as reprimand for taking the sales sticker off the item(which is why I was looking for someone. To finalize purchase of those items),then not only am I no longer interested in buying over $350.00 of furniture ,I'm not interested in ever returning to Holston Habitat For Humanity.And I plan to share my experience with everyone I meet.I hope the "help "is volunteer and not "hired".I would hate to think someone gets paid to treat customers in...