Dony Mello hair stylist — Local services in Kirkland

I'd like to comment on an absurd instance of disrespect and prejudice toward my wife on the part of the owner of this establishment. She was his client for many years, and every time she was there, she always treated everyone with respect and politeness. She always praised his work. But when she told him she didn't like the results the last time and asked him to simply check a new shade of color since the last one hadn't been to her liking, she was disrespected and attacked in front of everyone with words, gestures, expressions, prejudice regarding her anxiety attacks, among other things. She is a very polite and friendly person, and at no point she treated anyone in this establishment with disrespect. In addition to all the verbal abuse, my wife and her daughter were asked to leave the salon while still in the middle of the appointment, with products in their hair. In other words, you can't give this professional feedback or ask for something different from what they offer, as they won't accept it, and on top of that, you could...

I’ve been a client of Dony’s for several years and have always had wonderful experiences. I had highlights done with him for four years, and my hair was always healthy, well-cared for, and looked amazing. Earlier this year, I decided to go back to my natural hair color, and once again, Dony guided me with professionalism, respected my choice, and delivered flawless results.

Even though I have curly hair, I was always treated with great care. In the beginning, I had heard he didn’t work with curly hair, but I’m so glad I gave it a try and experienced it for myself. From haircuts to coloring and treatments everything was done with attention, kindness, and excellence.

Now I’m embracing my natural look, and I still love the care I receive. Dony is a professional who listens, advises, and delivers more than just beauty he transforms with empathy and honesty. I highly...

I had a very unpleasant experience at this salon. I was unhappy with the color result, and when I politely expressed my dissatisfaction, I was met with extremely disrespectful behavior from the owner. Instead of offering a solution or even listening to my concerns, he made personal attacks, saying I brought “bad energy,” that I triggered him, and calling me “anxious” in a negative and unprofessional way. In the end, he even said he was “firing me as a client.”

This kind of attitude is completely unethical and shows a lack of emotional and professional maturity when dealing with clients. I’m sharing this so others are aware of the kind of treatment they might receive if something...