Kingsgate Salon — Local services in Kirkland

I would give negative stars if I could. The owner toned my hair for me and apparently thinks brown and blond are the same thing. I wanted some lighter/yellow blond toned to the color of my blond roots and he gave me brown hair. When I expressed to him I was unhappy and it was way darker than I wanted / darker than we had discussed, he was rude and told me to never go their again if I was unhappy because he has been doing this 20 years and doesn't have unhappy customers. Rather than get rude and defensive when someone is crying and unhappy with what they see, you should work with that person so they leave your business at least a somwhat happy customer, sir, not a girl crying as she drives away because you have ruined her hair and then made her pay and yelled at her for it. I wish I could post a pic of the before and after to show everyone...

The stylists are careless and do not have any reagard to the customer's needs. The male stylist is super quick, but he is only good at cutting away most of your hair with the machine. He never listens to what the customer tells him to do. He is single minded in getting maximum amount hair off your head. If this is the type of guy you want working on your hair, be my guest.

His wife is a nice lady, but horrible at her job. Her cuts are uneven and messes up if you decide to let her color your hair. Never cleans up after coloring job. Color will be all over your skin and will take significant amount of effort for you to clean up at home.

The owner is a nice lady. She is the only person in this salon that knows how to do her job. She does a fine job. But she does not work...

Lin, Niko, and Ti have been dying and cutting my hair 4 or 5 times per year for over a decade. As an independent salon, they permit me to bring color in from another vendor (my hair is violet) . Originally I went to them to avoid the cleanup mess of coloring my hair and to make sure I got full coverage. They've been doing such a great job that I can't imagine having anyone else do it or doing it myself again. I have given them some special instructions for my hair and I remind them each time, but they always follow exactly as I have asked. For the work they do on my hair, I feel their regular prices are too low, so I tip well to make up the difference. Strangers frequently compliment...