Horrid Customer Experience at this place. I bought a few items for a kids party and was told that I can return anything unopened, although I didn't ask. The next day I showed up to buy some more, of the same theme and wanted to return one extra item, that was unopened as they stated. No go - they said their policy is to process returns only if receipt is shown (I didn't have it, hate paper).
So, I tried some logic, told them that do they really think I went to another store, bought that one $3.29 item, then came back to this store to buy a bunch of other items, of related theme, but am returning this one item here? I guess logic doesn't apply to brainless policy minions, so no refund for me.
i left in disgust and will never come to this place again. Losing a customer for a lousy $3.29... when business is this dumb in terms of its policies - they don't deserve to get business or be...
Read moreI always sent my packages from the The CPU located at the corner of the Party store. This message is for the owner. I was there on 2/20 at 16:05pm to drop off 3 packages and a mail,. The woman working was ignoring me because she had to deal with tons of packages. When I asked for her help, she made it clear that she was unhappy and she expects me to hear her complain about having to deal with those packages. That is rude and not a very good customer service. Her job is to greet customers, and helped them then deal with the packages. No one should work alone in handling that much packages, lots of them coming from the party for less itself, maybe about 100 or more of them. Drop them off at the post office and allow your employee to deal with...
Read more8/13/2022
At the USPS counter I barely got “hello” out and the clerk said something like, “We only take ready packages” and turned to walk away. As if she had already decided she didn’t want to help me and was grasping for a reason to turn me away. The package was in fact ready. She said something like, “What’s that paper?" I told her it was just the addresses. She then grabbed the package and she said she wanted to weigh it. She proceeded with the transaction as if she did not just try to turn away the moment I approached the counter. As if she did not just tell me the package was...
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