Anytime Fitness — Local services in Kissimmee

I called today to freeze or cancel. Amanda who is apparently the manager, was VERY rude!! I simply wanted to freeze or cancel given the situation. She says "why didn't you call sooner?" and then proceeds to explain she will have to collect the ONE MONTH past due in order to cancel. I explained to her that I find that to be absurd since I am still not working, kids are starting school I do not have the funds and why would I pay ANOTHER month after being charged the entire pandemic. She then says well no you have not been charged. I had my bank statement up and was only not charged for 2 months. On top of that they raised the monthly fee on me and I was being charged over $60. I have been calling countless other bills making arrangements dealing with children at home... asking me WHY I did not call sooner is completely irrelevant and agitating. I can tell Amanda must not have any children to dare ask me such a stupid question during these times. I asked to speak to her manager she said she is the manager. I called corporate and found out there IS an owner to speak to. Everyone is under stress currently and customer service and empathy should be #1 on her agenda NOT being rude and condescending. This is also not the first time Amanda has given attitude to myself AND my Husband in the past. I have been paying throughout this entire pandemic racking up on overdraft fees and was just seeking help. Too early in the morning for stress! Yes I should have called sooner but I am calling in NOW. She HUNG UP ON ME! HOW DARE SHE! So that set me off. Again I have been in sales/customer service for 12 years. I have managed many employees and this would be completely unacceptable and grounds for a write up. You crossed the wrong one Amanda, sad we share a name, and you will be hearing from the owner of the gym. I will be posting to BBB now. Go a a different gym! This is over priced anyway and barely have equipment. My personal trainer charges $90 per month unlimited and I have been able to get more fit than ever even virtually. Do your research and spend your money elsewhere where you will be...

This gym is amazing. The best decision I’ve made for my training and fitness. But… I hope you don’t join. And I’ll tell you why…

Many have already said this is the best gym they have been to… and that’s an understatement. It’s easily the best kept secret in Orlando as far as gyms go.

For one… It’s always spotless… the equipment looks brand new… and that’s because David (the owner) is meticulous about everything.

Most importantly… the staff is incredible. They are the most genuine gym employees I’ve ever met.

Usually gyms have two types of employees… the fake super motivated and excited types that just try to get you to hire them as personal trainers… or staff that doesn’t act like you exist. They have managed to find employees that are truly great people — without exception.

I signed up with Amanda — the OG trainer that you probably can’t book sessions with anymore… but she’d be worth a small fortune if you can convince her to let you be a client.

Truly… all of the staff are kind, attentive, and the nicest people you’ll ever meet.

I really don’t want to write this review because I’m afraid too many of you will find out about the best kept secret in Orlando.

So… whatever you do… don’t join. You’ll like it too much. You’ll become too happy. You’ll probably lose weight and/or gain muscle and become too popular. Your clothes will fit too well and you’ll get too many dates… or your significant other will want to rip off those clothes too often. But most importantly… my perfect gym might get too crowded.

So don’t...

This Gym is amazing, it has everything you could ask for in any gym and more! I first started going to this gym a couple of months after it's grand opening, I was instantly welcomed by David and Amanda, they have been awesome from the start, extremely friendly, they say hi to you all the time and make you feel at home. I really like how clean the gym is, they have just the right equipment for you to do any exercise you can think of. The gym is also never too-packed to where you can't get an exercise done, typically after 5PM is when it starts to fill up, but like I said never to the point where you can't workout. Recently I started working out with one of their Trainers, Morgan, he is awesome! Morgan truly makes me feel like he cares about his clients and is always overachieving. He will send me messages checking up, making sure I'm doing well, eating properly and asking me how my workouts went. He is constantly sending me new workouts to tryout, he teaches proper form VERY WELL, I always get a sick pump when I workout with Morgan! He is very enthusiastic, sometimes I feel like without his morale boost, I wouldn't be doing half of the stuff I normally do. Overall, I cannot praise this gym enough, truly amazing people and the experience since the first day I joined has been...