@home Audio Video Technology - Retail Location — Local services in Knoxville

Well, to start there banker hours had made it difficult for me to drop by to get information for someone that has to work for a living, and the times that they say they are open seems to be a bit off, because I have stopped by a few times and they were not there during their business hours. I was able to finally talk to a gentleman and I explained to him, that I already have a complete theater, however it is a bit dated and would like to get a new projector, receiver, possibly a larger screen, and new cabinet to house the new receiver and other audio video equipment. I told them my budget, and he literally snickered. That reaction had me end the interaction promptly. I do not blame a company that chooses to only do larger projects that has a higher profit margins, however I do expect to be treated with respect and dignity. The person that “helped” me was definitely lacking people skills. I live off of Pellissippi and Northshore in a community of doctors, lawyers, and business executives and the median price of the homes in our neighborhood is $600,000 and in our circle of friends are two custom home builders...Needless to say my interaction with @home was a topic in a very lengthy conversation amongst our circle of friends. Knoxville is a word of mouth community, and I assure you that the words coming out of my mouth will not be kind. I hope this finds the owners desk, and he uses this interaction as a coaching opportunity and people...

Exceptional Service and Expertise

I recently had the pleasure of working with @Home Audio Video for the installation of a new TV and Sonos sound system in our home. The team not only improved our internet connection with Eero's home WiFi system but also exceeded our expectations in terms of installation and service.

The installation process was seamless and professional, with the team ensuring that everything was set up perfectly. They were thorough in their work, making sure to not leave any loose ends. The best part…. They completed the installation ahead of schedule, which was a pleasant surprise! Just in time for us to enjoy the Super Bowl with an enhanced viewing and sound experience.

I would especially like to mention Mark and Tom, who were highly professional, efficient, and friendly. Their expertise was evident in the quality of their work, and their dedication to customer satisfaction was commendable.

To anyone looking for top-notch home audio and video installation, I highly recommend @Home Audio Video. Their superior service, coupled with their technical expertise, makes them the go-to for all your home...

Worked with @Home on deciding an appropriate space and technology in our unfinished basement. After mentioning I was interested in pre-wiring the space to save on costs, the rep literally picked up his bag to leave. After obtaining a bid and subsequent visits and phone calls, it was apparent that because I wasn't prepared to spend multiple 10's of thousands of dollars, their interest in my project was non existent. Additionally, in one of the multiple follow-up conversations, I enquired about sound proofing. I was informed that since I wasn't spending over 10k on the project, I didn't need to be concerned with sound proofing. I was also told that I should just spray foam the ceiling if I just had to do something. After substantial research, I learned that spray foam is one of the WORST ways to sound proof. I ended up using a combination of safe n sound and double drywall with green glue. Very effective and half the cost of spray foam.

So to summarize... No I didn't do business with @Home. Bogus advice and an elitist attitude towards my budget theater cost them my business and any...