Very disappointed with the store with the new ownership… multiple experiences with nothing but disrespect and bad attitudes from who I assume are the new owners.
Went in once to rent a carpet cleaner which I always do 1-2 times a year. Told them I have used it many times, but got a 5 minute speech on how I’d be fined if/when I clipped off the 3rd prong of the power cord. This was after I told them 3 times I’ve used it without any problems. If you don’t trust people, then don’t rent anything out.
Also, went in to make a small purchase and was told I couldn’t use a card because my purchase was too small. I had already swiped my card and the purchase went through and got a very snippy response of “well I guess I’m not getting paid for those items”. Instead of getting angry with the customer, maybe make your system work correctly to not allow card payments for certain amounts.
I really have liked this store in the past as they have most anything you could need, but I plan on going to La Crosse for anything due to the...
   Read moreThis place rarely disappoints when I stop there. I'm almost always surprised when I go in expecting them to not have what I'm looking for only to come through and satisfy all my expectations. If I had one suggestion would be to offer a price match service for stores in the vicinity of this store. Not expecting a price match for online, but something...
   Read moreThis store has absolutely everything you could need. The tool rentals are very helpful for your weekend warrior projects, or everyday problems. They always have softener salt at a great price and can help you load it. The owner takes pride in his store and always has it decorated with great and unique seasonal...
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