My Dog Spot — Local services in La Mirada

I had to change my review. I loved going here when it first opened. Ryan was amazing. Now they have a new person and she is nice but not flexible. I had an appointment, made 2 weeks ago, so I thought I was at 12. It turns out it was at 11, honest mistake. I got there at 11:35, thinking I'm getting there 30 minutes early. However, she said that because I'm 30 minutes late, she won't take my little guy in. No, I can take you in later, or I can squeeze you in because I booked it 2 weeks ago. Not flexible at all. I'm very disappointed. Time to look for another place. You don't get loyalty from a customer if you're not understanding. Sadly, we were going there ever since it opened. But hey, if your employee is so quick to brush a customer off, then we can do the same. I do not...

My Dog Spot has been taking care of our dogs for about 5 years. They always make my pup feel so good and trim her exactly the way I ask. She's a Lhasa Apso with soft hair, and they've never complained about having to work out a mat or work with that kind of fur. She's always excited when we pick her up - I think she knows she's looking good.

Business is growing, so it is best to book a couple of weeks in advance. Make sure you get there early or on time since they have a schedule to keep. Usually they'll call me to pick up about 2 to 4 hours later. Doing the drop off/pick up thing does make it easier to work the appointment into my day. Wish I could do that for my own haircuts! Can't leave my head...

Melbourne, FL location: Ive used this place twice. I used the app to fill in my dog‘s needs while I was boarding her. It did not update in their computer. Two employees told me that it doesn’t work. Because she takes several medications, when I dropped her off I made sure they had it down correctly. I got a call back that day with medication questions. They had completely wrong information. I called the second day to see how she was doing. I was told someone would call me back. Not a word until the next day. Of course they told me she was doing great. They told me she was playing with the other dogs during group. I immediately knew that was untrue. She does not like other dogs. I will never use this...