A.J. Schmitt Jewelry Store — Local services in La Porte

I took my ring in before Christmas to have a stone replaced. I was told it would be done soon. When I called to check on my ring, they said it would be done after the new year. When I called to check again on my ring, I was told they would have it done the following week. Of course it wasn't. I was hoping to at least get my ring by Valentines Day. I was told by Alex, "Sometimes things fall through the cracks." Not what I wanted to hear either. My husband went in today, 3/4/25, to check on the ring. They said give them until Friday. I went in after work today and asked for my ring. The owner and Alex went right to where they had been keeping my ring. Alex handed it to me directly. Thank goodness the ring was untouched and in the same condition I had left it. I will take it to a more...

Wish I would have gone here first, the other repair shop did terrible work and another told me it wasn’t worth them setting up their lazer. A. J. Schmitt Jewelry Store was so kind and understood it was the sentimental value that mattered and agreed to try and repair it. He told me when it would be done and it was. The repair was so beautiful done and the charge was minimal and the workmanship was perfect. I highly recommend them for quality, reliability, reasonable prices, honest and professional service. Thank you so much you have a customer for life,...

Son seemed nice enough but told me to come back because father who buys was on lunch and when I did I was then told he went upstairs and to try again tomorrow because he prolly won’t come back down and literally said would be in better mood. Then came back next day and was told by the father he couldn’t help me when son said way different. Poor customer service and commitment and poor communication and wasting time is not what I was looking to do. Will take my jewelry to be...