Walked in cold for two issues and was greeted by Ken the owner. I asked if he could remove a link from my watchband. He explained that it wasn't necessary and that a simple adjustment would do the trick. And he was correct. My wedding ring which had been previously enlarged with poor solder job was my second issue. Ken took a look and gave an honest assessment: The first repair was poor and the only solution would be to resize the ring and then re-engrave the inscription inside. We conversed for a while and found mutuality in our past. All and all the visit was most enjoyable. Ken has been at this since childhood and I would feel confident that his work would be executed expertly and at a fair price. By the way, there was no charge for today's band adjustment. Nice to have a competent jeweler in the...
Ā Ā Ā Read moreMy family is on vacation in Palm Desert, and my husband's wedding band flew off his finder and was nearly lost. We were thrilled to find Cartel Jewelry with wonderful reviews close to our hotel. I called ahead to ensure that Ken would be able to put on a ring guard as we do not have time for a resizing. Ken was efficient but thorough. He made sure the guard was tight but still comfortable. This was a wonderful find, and I am sad that we do not live close enough to Ken to make him our...
Ā Ā Ā Read moreCanāt speak highly enough of this talented, professional, personable man. He respects his clients, whether coming in for a watch battery or a $100,000+ diamond. We had a totally positive experience and will be back. He listens to what you want and keeps to your budget, and has interesting stories about his experiences. Seriously, donāt go anywhere else, he...
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