FYE — Local services in Lafayette

Great store, has hard to find stuff. Staff is really nice, and put up with all my questions about the store and some other things. Seemed a little bare last time I stopped in but I did what most smart people would do and asked if they were closing. The manager working at the time informed me that FYE corporate sends "planners" to the stores that give them instructions on how to rearrange and organize things, and that they were in the middle of doing so. I've noticed that the way they explain their backstage pass has changed over the years, they don't try to hide the fact that after a month it will charge your card. A lot of their prices are higher than most but I asked about an action figure in particular (I like asking a lot of questions so I don't become a pain in the employees side) the women at the counter told me that pricing is completely out of their hands, and that the company sets the price based off of whatever deal they have with any given company (Funko, Hasbro, etc) and she said it would be cheaper to order the action figure straight from Hasbro's website. I've visited a few FYEs in Indiana and this is by far one of the best. Granted it's not the biggest but with less space comes less opportunity to be completely empty, and it's easier to clean. One of the better stores in the mall if you're into anime/kpop or other...

Pushy sales tactics, employees will try to sign you up for a VIP membership without telling you that it is just a free trial and your card will be charged in a month. Being a previous employee I know for a fact the employees are specifically told to not mention the fact that it is a free trial and that "the customer will figure that out in a month" which is the reason I left. I wouldn't get my numbers because not enough people wanted it because I told them the honest truth about what all it entails, and my manager was not happy with that. I can't bring myself to scam people like that. If you're going to shop here, do not get the VIP membership even if they make it sound amazing. It's notoriously difficult to cancel no matter how easy the pamphlet makes it sound. Also, THEY WILL SIGN YOU UP IF YOU ARE PAYING WITH CARD AND DON'T SPECIFICALLY TELL THEM YOU...

Overpriced and stale snacks. I bought bags of hi-chews there and both bags were stale. I bought two cans of 12 oz seltzer water and it was $15 with the BOGO 50% off. Singular cans of seltzer water for $10 a piece because it was an "imported drink" but the pricing was not obvious. I went to return the drinks and the employee said "you're lucky that I was on the phone with my manager because I usually just tell people that consumables are not returnable" but the manager confirmed it was...