If I could give this place a 0, I would! I gave these people a $700 phone to repair (iPhone 14pro max) with a cracked screen. They replaced it with what they said was a genuine apple screen and charged me $250! The day I got the phone back, it was ghost touching and not working properly at all! I plug it in to charge overnight, it overheated and wouldn’t turn on. When I call to ask if they will make this right, they said another $200 to fix the screen again! DO NOT GO THROUGH THESE PEOPLE. DO NOT GIVE THEM YOUR MONEY! They are scamming, lying, and bad business! This place should be shut down! There are other places in Lafayette who will replace your phone with a warranty unlike...
Read moreTerrible service. Rude staff. I ordered something from hallmark ship to store for free and they gave me a call to pick it up. I came two days later to do so and they freaking gave it away to someone else! And were reluctant to look into their mistake. They “reordered” the item for ship to home. Then it was out of stock and no one bothered to notify me the order had been cancelled nor refund me. I had to do all the legwork. Ridiculous. No wonder so many hallmark gold crown stores have gone out...
Read moreThe lady who works there is so so rude. First time I went in she was impatient. Then I called today to ask about a product and it was the same lady. She huffed that she "was busy and couldn't go look and she was the only one there." Just a quick two cents: it doesn't matter how busy you are or what you're doing, you do not make excuses to the customer and make THEM sound like the inconvenience. I used to love to shop for squishmallows here but I'll find another store with better...
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