Books-A-Million — Local services in Lake Charles

Me and my family visit here often because we love the feel of the books and the store as it engulfs us in literature. Last night after work, I went to this location alone and entered the store at approximately 830. After browsing and contemplating for about a hour, the store announced its closing in a half hour so I decided to leave. I got in my truck and the battery is dead. No problem I have jumper cables, they didn't work (broken). By this time parking lot security pulls up seeing my hood up and offers to help but there is little they could do, they had no jumper cables. I go inside and ask several employees if they had a set and with luck, one of them did. Here is where my problem is. The manager would not let the employee step out for 2 minutes to grab the cables from the employees vehicle parked not 30 ft away from my own then return inside. So with that I thanked and dismissed the security officer still at my truck, telling him there was nothing else him or I could do.

90 degrees sweating in my truck and two hours later I manage to get a jump from a passerby.

update just got off the phone with a lady manager there now. I was calling to get the name of the manager who would not help out a stranded customer. The lady knew exactly what I was talking about and told me that there were several managers there because of inventory. she would not give me any names. I have called and reported this to corporate. What if this had been your son or daughter and no one would help them? you'd probably be...

A few months ago, I was paying for my purchase and the cashier offered me a magazine subscription (didn't really pay attention to the details because I knew I didn't want it). I declined the offer. She goes on rather aggressively trying to get me to take the subscription. Then she says, ok sign here. So I looked at the paper and it was an order receipt. I told her I had declined the order and asked her why she wanted me to sign the paper. She took the paper back and gave me my credit receipt to sign, which I did. I then asked her SPECIFICALLY if she is sure she hadn't ordered the subscription because I didn't want it. She confirmed. I received 3 People magazines in the mail (which I threw away...don't like People...too Hollywood) which I know I did not order. BAM came to mind so I had been watching my account (which I always do) for any charges. This morning I had a charge and I knew exactly where it came from. I called, had the charge cancelled, then called the store to speak with the manager. I explained what had occurred. Here is the kicker....he knew which cashier I was talking about. So, obviously, this is not an isolated incident.

Please beware...if she is doing this...AND ISNT' FIRED...the store is promoting unethical and fraudulent practices. I wouldn't recommend you shop here, unless you pay cash or watch your...

I love books. And I wish I had more time to read. There was a song back in the day that video killed the radio...well, it looks like the internet kill the book store. It is like going back in the nineties. There was people in there, but very few. Staff was freindly and eager to help you find your selection. I went to get a mechanic book. Their car section is called transportation. That is all inclusive of everything transportation. And it was about 4foot wide. No sure if this was their way of combating global warming or just not that much of an interest in automobiles. They did have historical coffee table books, but not much at all regarding maintenance, building, fixing or instructional. Many many magazine publications tho, which I don't like because most are over half ads and some off them were 12$! For a magazine! The four star is for lack of selection for this one interests only. They had many choices on every subject otherwise. This is another brick and mortar stores I really hope doesn't disappear...