Summers Home Furniture — Local services in Lake City

I went to Lake City Florida Babcock right across the over path! When I got my bedroom set it was the wrong color smh the employee told me it only comes in one color but that's not what the one told me when I came up there to pick what I wanted out smh today 04/13/18 When they came to deliver it it was not A 5pc set not like what that employee told me she said There would be a Dresser, A nightstand, A mirror, and bedBoard, with the footboard, But instead I got a mirror, a dresser, the headboard, the footboard, and the Bedreels 669.00 something Dollars . (-.-) The driver's did not look happy what so ever I honestly would have preferred for them to have send some other people omg but (Chris was really nice :) he did make me feel better so thank you for that ) but the women! that I talk to Was very on top of being Unattentive Except one! One of the other women even ask me did I want A refined (0.0) ... My dad used to work for this company and it is not what it used to be a decent company! At least that's how the people Make you feel :( At the Lake City location across the over path...

The absolute worst customer service I have ever seen. I was in the furniture industry for years and never in my life would I be this unprofessional. On the day of delivery after several phone calls and not ONE return phone I had to drive to the store because all of a sudden no one is answering the phone. The gentleman said Welp Sir your delivery will be after lunch today but I don't have a better time frame then that. It was already 12:10 pm. The sales woman walked right passed me without even trying to figure out what she can do. I don't need a specific time but a time frame is ALL that I have asked for. Not one person can do that. No one can contact delivery to find out either apparently. I will be waiting for them to come to my door to waste THEIR time and gas so I can refuse the delivery. It absolutely disgusts me that they can and will talk and treat customers like this. TAKE YOUR BUSINESS TO ANYWHERE ELSE. Hell even the Amish can grow a tree cut the tree down build the furniture and deliver it on a horse and buggy faster than anyone in that store can answer a...

Scott was a great help! I wanted a thick, comfy, nonstandard sized rug to fill up most of the space in a small room. He helped me to find the most perfect one, down to the color, size, softness, and at a price that I was satisfied with.

He wasn't pushy about making a sale either, which has made me feel uncomfortable at other furniture stores in past experience.

Would highly recommend this store because of the staff courteousness and knowledge of inventory. They carry a great rug selection- varying styles, patterns, colors, materials, and thicknesses.

I didn't pay much attention to other furniture types, but if I should need something else, you can bet this Badcock store will be my first stop.

The only thing slightly negative I would have to mention is that the return policy is a super tight window. Probably not great for someone who is indecisive.

The whole experience was quick and painless. I am super happy with my purchase. Plus, they played good music in the store 👍 the...