Farm Fresh Medical/Recreational Marijuana Dispensary — Local services in Lake Havasu City

I’m from out of town and come here for work. I recently started using this dispensary for the convenience it was for me for the commute in between one another. I just started smoking concentrates again away from flower. The first couple times I’ve came in I got amazing flavor and price for my dollar along customer service. Just recently on my last trip I decided to try the $10 concentrates. The one on the left tasted great with an exceptional smell and the one on the right is probably the most foul and unsettling taste following up with an odor that smells like burnt plastic or tar being lit. I just came in today to voice what happened to me after buying a few items i wasn’t happy about and was going to buy more product but wasn’t even followed with an apology or even a care which made me not want to continue with my transaction. The bud tender was happy to help me but shortly after me asking about the cheaper prices and about the B1G1 deals that are online they seemed irritated and annoyed because of me explaining the taste and smell of the wax i got. The bud tender proceeded to offer me products without telling me the price and when i asked how much it was their body language seem as if they were irritated which made me not want to ask any more questions and me ultimately leaving to avoid anymore confrontation. Came in today to buy some stiiizy pods and a few waxes and was told the strain i wanted wasn’t there but online it shows its stock and the waxes are not B1G1 they are specifically only B2G1. Not one to complain but today i felt like i wasn’t a customer. Hopefully next time i come back i get a different bud tender that has a...

There were three people behind the counter. Only one was half wearing a mask. A guy sitting on one side asked if he could help me. I asked him if he could put on a mask. He refused and told me to wait for someone else. That is when the person with the mask over her mouth only took it completely off.

I and the person with me both walked out.

I called the next day and asked to speak with the manager. The person on the phone claimed to be the manager. Nothing but excuses about people being tired of wearing a mask during the pandemic.

I spent my money somewhere else.

In response to the manager (claiming to be the owner) You seriously need to take some classes in customer service. I called with concerns and was given a laundry list of excuses. The one incident cost your company $500. How many times a day do customers walk out and you excuse your employees for not being professional? Start reviewing your...

I’ve come in over the past year and a half fairly regularly to shop around I only smoke marijuana concentrates and have a vast knowledge of cannabis and the industry itself so generally I shop at the other shop in town but they run out and I like to see what’s new here The staff here are pretty solid generally especially Trevor and Rueben they’re awesome but the manager or managers on the other hand don’t really have a clue I’ve witnessed hundreds if not thousands of dollars worth of globe cannabis concentrates ruined I would have bought 4 grams tonight and on many other occasions if I didn’t see this but all the contents are covering the lid instead of the jar because the manager decided to hang it on the wall it doesn’t take knowing about cannabis to realize that this isn’t a smart idea when the contents are a...