Earth Pups — Local services in Lake View Township

If I could give NEGATIVE STARS I would.

At end of July, I went out of town. Took my loving Boston Terrier for a whopping 4 days. Dropped her on Friday morning, picked her up on Tuesday morning. The place is supposed to be just for dogs 20lbs and under. They claim to do behavioral studies of each dog before letting them stay there.

Well I picked up my dog on Tuesday, she wouldn't open her right eye and had puss coming out of it. I asked what happened the response from the employee was "Oh we noticed that". So took her to the Vet. Vet said she was attacked by another dog scratching her eye bad. Immediate meds and antibiotics given, but it did not improve. Actually got worse. The Animal Eye surgeon specialist now says she has permanent vision loss and we may have to remove her eye completely.

Contacted Earth Pups to get their videos to see if we can see the incident so as to better treat the dog. They initially said they would review and let me know. But this morning, no review, just a letter to contact their attorney!! Anyone else think they screwed up bad and are hiding it???

I mean, why not give us any records or videos that may help. Such as, which dog attacked her, the shot records of that dog, maybe contact the owner of the offending dog and see if we can test the paws for bacteria that might be the cause of the infection.. .. NO they would rather LAWYER UP and let my baby suffer!!

IN other words, I am saying NEVER EVER EVER take your loving dogs to EARTH PUPS on Belmont!!!! Horrid!! Earth Pups will never get my business or recommendation again. I would suggest if you truly love your dog, don't take them to Earth Pups....

Why hide the information, when it could help the health and recovery of a loving dog? I guess you don't really love dogs, but love protecting your backside more! Oh yeah, as soon as my baby is healthy, I will contact your attorney!!!

• UPDATE ** Through their attorney, we received statements from all the employees. All said they saw nothing.

So I am not sure if they are all working together to cover up something. OR WORSE, they didn't see an incident that left my dog blind in one eye, despite their watching and caring for my dog being THEIR JOB!!! So they either are lying or just suck at their job. I mean this wasn't a little thing. My baby dog is now BLIND in one eye. The risk of losing it still remains as now that we finally figured out the bacterial infection, it seems Surgery is set for this week.

They saw nothing, I see my baby suffering and a $4,000 bill for meds, vet visits and surgery, let alone the time off of work needed to care for my baby girl.

I will be posting another photo showing the deep gash to the Cornea.

UPDATE #2

On Aug 14, we took our sweet girl in for surgery to put a graft over the eye where the massively deep laceration was. The graft had appeared to be holding and doing well. The checkup on the 21st went well, although she still had no sight we were hopeful as things seemed to be improving.

This morning in the wee hours of 8/23, a large 'YELP" came from my little girl. Blood and liquid was rushing out of her eye. It had ruptured. Emergency surgery is going on at present to completely remove the eye.

All professionals that have seen the eye, the bruising around it, etc. All say that it wasn't a little love tap in a game, but a strong attack from another dog. Earth Pups still reports they saw no such attack.

So If you care for your dogs, think hard and long about ever taking them to Earth Pups, it is obvious that (even if they are truthful that they didn't see anything) they don't pay attention to keep your pets safe. Mine now has lost her eye forever because of their carelessness and negligence. I trusted my baby girl to their care, and now she has lost her...

'm writing as a neighbor of the business not a client. First, the business does not keep up with the property in the alley. Cords, pieces of their fence and trash have been collecting behind their business for months. The RCN business truck was recently out there doing work and left tons of cut wires on the ground. Sure RCN should've cleaned it, but that was weeks ago and they are still there, on top of broken pieces of their fence. Second, today I witnessed an employee (in an Earth Pup's Shirt) throw her cigarette butt into Belmont after finishing her smoke break and returning to the store. How can an employee of a company that promotes natural food, remedies, etc... litter? Third, I understand the dogs are going to bark when they are outside in the back. That's not a problem. However, the employees don't realize that their voices carry and no one wants to hear them SCREAMING at the dogs to shut up. Another neighbor hit their fence the other day after a good 10 min of constant barking and employees screaming and the employee's response was to yell "We'll keep them out here all f**king day then" How unprofessional? Overall, they are terrible neighbors and I would NEVER take my dogs there. If they can't take care of their business, why would you trust them with your...

We love Earth Pups and their commitment to small dogs. Other dog hotels/day cares do not always understand or respect the specialized care that small dogs require. It is great and comforting to have Earth Pups as an option to send our dog while we travel abroad. Other daycares let small dogs roam alongside and get trampled by bigger dogs. Since earth pups specializes in small breeds, we always rest assured that our dachshund will be alongside dogs of her size and in the safe hands of Earth Pup’s kind staff. They also don’t mind a dog that likes to bark here and there, which not every daycare will do. Other daycares may make snide comments about dogs barking too much. Earth Pups is a stand alone location with no tenants above them, so you do not have to worry about your dog getting rejected for simply barking too often. We love this place and it is the only daycare we...