Claussen's Furniture — Local services in Lakeland

I don't even know how to start a review of this place. It's not that I want to be mean - they're local. But it's just...weird.

The store is gigantic, to start with. But the space somehow also feels cramped. At first, it's just an old, giant, overpriced local furniture store. Until you work your way to the back. Way back. Further back. They're, you'll find relics from - what, the 70s?- that they're still selling for absurd prices despite the fact the pleather is cracked or even peeling. There's a room of old - and I mean that in the worst way - display lamps that still retail like they're designer and new. It's bizarre. Go just to marvel at that room.

The help made me feel uncomfortable in a used car salesman way - minus the one lady who was actually friendly. The rest kinda just stare.

With the other options around, I scratched this one off the list despite initially really wanting to...

After a move, we needed furniture for an entire livingroom. In the past, buying furniture has never been anything we enjoyed. This experience was very different.

Upon entering Claussen's, we were greeted by Terri. She made this dreaded experience FUN! But, even better than that, she helped figure out what we actually needed, and wanted to give our livingroom the feel, and look we were hoping for. She did this, all while making sure it would be functional for our family, and our needs.

When it was time to deliver the pieces, we received the best white glove service we have ever experienced. These guys were professional, careful, and friendly.

We could not be happier. The service, the pieces, and the reasonable pricing exceeded all of our expectations!

Thank you so much for helping create a special space that will serve our...

Never, ever, will I buy furniture there again! I hope that any of you get everything in writting. Ordered CatNapper recliner for tall people. The mgr. 1st said that the delivery would be September. That was 4 months later than the purchase. When I called they said it would be delivered in November. That was 6 months from purchase. (Not a call to me was made, regarding a later delivery date.) When delivered it was not the color ordered....and they wanted another $107. I told him no. He told the driver either give back the chair or $107. Or he would call the police. Disgruntled I wrote a check for $107. And told them that I would never shop there again. Now, I am sorry that I accepted the brown chair. Any one interested in buying a nice recliner in a brown tone inexpensively...