Great Rooms - Lakeland — Local services in Lakeland

These people including the very owner himself are nothing but a complete rip off. This type of business should be illegal. If you decide to purchase ANYTHING from them and go against this advice, just know that if you do not pay off the entire retail amount within 3 months, they'll charge you so much money for the item that after MONTHS of paying for it, you still won't even make a dent in the amount to actually purchase the item! Once you surpass the 3 months on the item you're interested in, they jack up the final retail price so high that you could've bought it three to four times over again! I'm serious! Incredible!!!! Don't make the mistake of allowing them to charge you more than one payment before walking out of the store either, bc you won't get the money back or refunded. According to them, once you make the payment there are absolutely ZERO refunds, NONE! Even if you want to give the item(s) back, and you don't owe anymore money, they still won't give you the extra money you paid.... EVEN IF IT WAS THEIR FAULT THEY DOUBLE CHARGED YOU! by far the worst rental experience I've ever experienced or witnessed in my lifetime. This owner is bringing in more money than a pawn shop off of people who don't seem to know any better on what they're signing up for!!! Please take my advice and just DON'T DO IT! also when you get the item, they automatically sign you up for all kinds of extras that they tack on like their own renters insurance and a "club fee" on top of that....that doesn't include the "taxes" and extra this and extra that. You'll do yourself a HUGE favor by not going through these people. The owner is a con man looking to "legally" rob people of their hard earned...

Very crappy place to rent from... Their fridge i rented leaked and hardly got cold leaked so bad it ruined my walls it by , also rented a washer and it frained from the bottom of the washer i fixed it myself but it flooded my laundry room snd ruined alot of my stuff and the walls behind it all rotted now . And they harrass me for money all the time i reported them to bbb and buisness investigators. I paid almost 3000 so far for my items and they threatning to come and get them ,not pay for the damage their items caused to my house ,or giving me any money back i paid for the items so far . I am disabled and get treated like trash told they dont care im disabled. Never recomend them to anyone ever ,rent a center and billys is way better then them always 1000%. I am suing them for all the merchandise i paid for witch is close to 3000 and already contacted my lawyer...

I'm reading all of these awesome reviews and am left wondering what or why I deserve to be treated so poorly. Maybe it's because I'm a senior citizen, or they don't like veterans, whatever the reason, after 5 days of hearing about bed bugs in their truck I finally got my washer and dryer. Both are setting in my kitchen ready to use. Except the washer has no hoses, and the dryer has no cord. The delivery team promised to bring them back to me in 20 minutes, 21 hours later I still don't have these parts. My neighbor is coming over to help me take them out In the yard where they can set until they decide to...