McKenna Jordan Salon Bar — Local services in Lanham

Let me start my review by saying that THIS is a SALON. My experience was nothing short of amazing from the time I entered to the time I left. The salon was clean, updated, and just as beautiful IRL as it is online. Customer service was on point as well. My appointment was for a Double Process, Trim, and Thermal Press with Tanya. Before she did anything, we consulted about my hair goals, how I had been caring for my hair, and what we could realistically achieve that day. The salon works as a real team and I felt like a client and not a burden (iykyk). Tanya captured exactly what I had in mind for my hair color and also gave me tips on how to keep my hair healthy going forward. It’s day 3 and my press is STILL bouncing and behaving. I have definitely found my new hair home. If you’re looking for that OG salon vibe with a modern twist, BOOK HERE. You will not be...

I am always down for supporting a black women owned business so when I saw them on TikTok I booked ASAP. So, I booked an appointment to get my hair done I requested a braided ponytail. I would love to leave 5 stars as the stylist was such a beautiful person and she was so very helpful while supporting me as I was having a very rough morning, she was very nurturing and listened to me and comforted me and I thought she did a great job with my hair.. unfortunately the morning of day 2 after I removed my scarf I noticed my real hair was sticking out of the ponytail braid.. I tried to tuck it back in but through out the day the braid was continously getting undone my hairstyle did not last more than 4 days... I have gotten this style at least 10 times from my normal stylist and it usually last at...

Paid $265 for color (red-brown on originally black hair) and press and left with hot roots and no change to the rest of my hair. I was still charged full price PLUS extra for extra color. The stylist admitted she didn’t know why the dye didn’t take and offered no fix.

I called to ask for a redo and rebooked as instructed, only for the appointment to be canceled last-minute with no follow-up. Then they called on the original appointment day asking if I was coming in—total miscommunication.

I emailed and followed up to ask for a refund. No response. When I called again, I was told “we don’t do refunds” and that I’d get a call back from the owner, but that didn’t happen. Unprofessional and completely unacceptable for a botched...