Gary was extremely helpful!! Not only did he answer the phone, he is a very busy person. his ability to quickly identify the part I needed for a discontinued exhaust fan he provided the replacement part explained how to remove the existing fan motor all in a very easy short conversation. His recall from all his vast experience (over 40+ yrs.) is invaluable!! Thank you Gary I was able to replace two bathroom exhaust fan motors in less than two hours and have them back in operational condition!!! Can't find that kind of assistance any more, everyone just wants to replace everything that...
Read moreContacted Gary reference bathroom vent fan parts. Apparently I interrupted Gary's day and he was in no mood to answer questions about the parts I needed. If I remember correctly his response was "Listen! I'm not going to sit here and explain to you what needs to be done." I assumed I was talking to an hourly employee who didn't care about what a customer thought of the company. I asked if he was the owner and he said he was. I told him he must be doing well and didn't need my business. He had no response so I ended the conversation. Never...
Read moreI needed a part for a fifty year old doorbell. gary's had it. he bought three boxcars of old nutone stock that broan was going to scrap. from what i learned about the demand for this stuff versus the supply, it would seem that if he would advertise better those three boxcars of stuff would evaporate in about...
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